# Outages on January 14, 2019 (UTC) > 15 incidents started on January 14, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Datadog, Help Scout, HubSpot); 1 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-01-14 Last updated: 2019-01-20T04:30:00Z - Incidents started: 15 (major/critical: 5, other: 10) across 13 vendors - Still open from earlier days: 1 · Maintenance windows: 1 · Detected outage events: 0 - By vendor impact label: major 5, minor 4, none 6 - Previous day with incidents: [2019-01-13](https://rewindex.com/outages/2019-01-13.md) · Next: [2019-01-15](https://rewindex.com/outages/2019-01-15.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitor notifications](https://rewindex.com/company/datadog/incidents/6ggvr9pllh1h.md) | major | 2019-01-14 13:03 UTC | 2019-01-14 13:19 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/52llrfwzm1xn.md) | major | 2019-01-14 14:36 UTC | 2019-01-14 14:50 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Intermittent delays processing new Conversations and message history](https://rewindex.com/company/hubspot/incidents/glbljf4khyvp.md) | major | 2019-01-14 16:38 UTC | 2019-01-14 17:01 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Storefront Scripts unavailable in legacy data center](https://rewindex.com/company/bigcommerce/incidents/yn9s6jzfzt7j.md) | major | 2019-01-14 19:35 UTC | 2019-01-14 20:13 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/yz8njs70xmx5.md) | major | 2019-01-14 22:25 UTC | 2019-01-14 22:54 UTC | resolved | | [Dialpad](https://rewindex.com/company/dialpad.md) | [Investigating reports of service disruption in Australia](https://rewindex.com/company/dialpad/incidents/8ync9zrxs724.md) | minor | 2019-01-14 02:07 UTC | 2019-01-14 03:32 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Webhooks delayed for some customers](https://rewindex.com/company/contentful/incidents/wtmqyb5yyd03.md) | minor | 2019-01-14 16:20 UTC | 2019-01-14 17:45 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Delivery Issues on Indonesia Hutchinson](https://rewindex.com/company/twilio/incidents/y15l1hm9ytdb.md) | minor | 2019-01-14 18:08 UTC | 2019-01-14 20:30 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Austria phone numbers](https://rewindex.com/company/plivo/incidents/v8250r62t4ls.md) | minor | 2019-01-14 19:36 UTC | 2019-01-14 20:43 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Login, Uploads, Downloads, Box Notes, Content API](https://rewindex.com/company/box/incidents/h89qddm8gvgw.md) | none | 2019-01-14 16:04 UTC | 2019-01-14 16:04 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Functionality](https://rewindex.com/company/smartsheet/incidents/zhy7qbfk2hp9.md) | none | 2019-01-14 17:29 UTC | 2019-01-15 00:36 UTC | resolved | | [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Error Rates with non-GET Recruiting API requests](https://rewindex.com/company/greenhouse/incidents/d92mhg8kr5bt.md) | none | 2019-01-14 18:20 UTC | 2019-01-14 18:20 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Content API](https://rewindex.com/company/box/incidents/21mn8lqm1wy5.md) | none | 2019-01-14 18:57 UTC | 2019-01-14 18:57 UTC | resolved | | [Pendo](https://rewindex.com/company/pendo.md) | [Forced Logouts](https://rewindex.com/company/pendo/incidents/04nwb7mln20k.md) | none | 2019-01-14 19:46 UTC | 2019-01-14 21:13 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Planned Maintenance](https://rewindex.com/company/smartsheet/incidents/5nq0zysf7jl0.md) | none | 2019-01-14 22:00 UTC | 2019-01-20 04:30 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Mezmo](https://rewindex.com/company/mezmo.md) | [Intermittent Live Tail Delay](https://rewindex.com/company/mezmo/incidents/n7vx2ygn9p0v.md) | none | 2019-01-08 00:30 UTC | 2019-01-14 20:25 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Buildkite](https://rewindex.com/company/buildkite.md) | [\[Scheduled\] Database restart](https://rewindex.com/company/buildkite/incidents/pvfkm0nvwx0t.md) | maintenance | 2019-01-14 07:56 UTC | 2019-01-14 08:00 UTC | resolved | ## Cite this 15 vendor-reported incidents started on 2019-01-14 (UTC) across 13 vendors, 5 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-01-14 - Citation: Rewindex daily outage roundup, “Outages on January 14, 2019” (2019-01-14 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-01-14 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 14, 2019 (2019-01-14)](https://rewindex.com/outages/2019-01-14)` --- Canonical: https://rewindex.com/outages/2019-01-14 · Markdown: https://rewindex.com/outages/2019-01-14.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:48.225Z