# Outages on December 13, 2018 (UTC) > 14 incidents started on December 13, 2018 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (BigCommerce, CircleCI, Segment); 5 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-12-13 Last updated: 2018-12-20T12:15:00Z - Incidents started: 14 (major/critical: 7, other: 7) across 13 vendors - Still open from earlier days: 5 · Maintenance windows: 3 · Detected outage events: 0 - By vendor impact label: critical 2, major 5, minor 6, none 1 - Previous day with incidents: [2018-12-12](https://rewindex.com/outages/2018-12-12.md) · Next: [2018-12-14](https://rewindex.com/outages/2018-12-14.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Delays in Webhook Delivery](https://rewindex.com/company/bigcommerce/incidents/t22cm4xbxc8k.md) | critical | 2018-12-13 14:28 UTC | 2018-12-13 17:03 UTC | resolved | | [CircleCI](https://rewindex.com/company/circleci.md) | [UI Not loading](https://rewindex.com/company/circleci/incidents/xw5rn4b9709c.md) | critical | 2018-12-13 15:53 UTC | 2018-12-13 16:31 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Dropped data to destinations](https://rewindex.com/company/segment/incidents/yrk2cn3tmq03.md) | major | 2018-12-13 00:24 UTC | 2018-12-13 00:47 UTC | resolved | | [Hotjar](https://rewindex.com/company/hotjar.md) | [Interruption to data collection from sites](https://rewindex.com/company/hotjar/incidents/bg58bb5d0rqk.md) | major | 2018-12-13 10:40 UTC | 2018-12-13 13:44 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/yf92q4946c88.md) | major | 2018-12-13 11:42 UTC | 2018-12-13 12:39 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND having intermittent issue](https://rewindex.com/company/optimizely/incidents/7v3s91gmb5tg.md) | major | 2018-12-13 12:15 UTC | 2019-01-25 09:46 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Monitor Delays](https://rewindex.com/company/datadog/incidents/rv2nzc3489t2.md) | major | 2018-12-13 15:40 UTC | 2018-12-13 15:59 UTC | resolved | | [Confluent](https://rewindex.com/company/confluent.md) | [Elevated Kafka Errors in GCP US-Central1](https://rewindex.com/company/confluent/incidents/mjdh9pqky73y.md) | minor | 2018-12-13 12:33 UTC | 2018-12-14 13:21 UTC | resolved | | [Netlify](https://rewindex.com/company/netlify.md) | [We Are Experiencing Increased Latency With Our API](https://rewindex.com/company/netlify/incidents/8l4hslfvsfjw.md) | minor | 2018-12-13 15:15 UTC | 2018-12-13 15:15 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/n1bqnx69vtql.md) | minor | 2018-12-13 16:23 UTC | 2018-12-14 17:31 UTC | resolved | | [Dropbox](https://rewindex.com/company/dropbox.md) | [Paper performance issues](https://rewindex.com/company/dropbox/incidents/pnv3cg1xnfht.md) | minor | 2018-12-13 17:04 UTC | 2018-12-13 19:49 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Flows Report Not Loading](https://rewindex.com/company/mixpanel/incidents/9537dcf1tzvz.md) | minor | 2018-12-13 22:11 UTC | 2018-12-13 23:52 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Search queries slow for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/0cw980ndvj3t.md) | minor | 2018-12-13 23:17 UTC | 2018-12-14 00:49 UTC | resolved | | [Discord](https://rewindex.com/company/discord.md) | [Presence Service Maintenance](https://rewindex.com/company/discord/incidents/vk5mcnpjg7j7.md) | none | 2018-12-13 04:12 UTC | 2018-12-13 04:23 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Optimizely](https://rewindex.com/company/optimizely.md) | [Service availability issue](https://rewindex.com/company/optimizely/incidents/tdxqjmqyfg43.md) | major | 2018-12-12 10:15 UTC | 2018-12-14 09:32 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Incorrect timestamps for some libraries/sources](https://rewindex.com/company/segment/incidents/jzjnh6s1vfw9.md) | major | 2018-12-12 18:48 UTC | 2018-12-13 09:10 UTC | resolved | | [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Document upload unavailable](https://rewindex.com/company/pandadoc/incidents/q81wttsbwzn3.md) | minor | 2018-12-12 23:50 UTC | 2018-12-13 04:50 UTC | resolved | | [Snyk](https://rewindex.com/company/snyk.md) | [Issue on External Service](https://rewindex.com/company/snyk/incidents/7y9hm2glwz1s.md) | none | 2018-12-12 07:52 UTC | 2018-12-19 09:57 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [SAML SSO Sign-in Failures](https://rewindex.com/company/smartsheet/incidents/7sdlslcncwgk.md) | none | 2018-12-12 18:13 UTC | 2018-12-13 00:22 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Shopify](https://rewindex.com/company/shopify.md) | [\[Scheduled\] \[Scheduled\] Scheduled maintenance to some shipping services](https://rewindex.com/company/shopify/incidents/l820nrh7mhwd.md) | maintenance | 2018-12-13 04:01 UTC | 2018-12-13 05:01 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Postman Authentication Service](https://rewindex.com/company/postman/incidents/kznm5wmblvhf.md) | maintenance | 2018-12-13 05:30 UTC | 2018-12-13 05:48 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Postman Search Service](https://rewindex.com/company/postman/incidents/m5fr4rwfjwd5.md) | maintenance | 2018-12-13 10:45 UTC | 2018-12-13 11:11 UTC | resolved | ## Cite this 14 vendor-reported incidents started on 2018-12-13 (UTC) across 13 vendors, 7 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-12-13 - Citation: Rewindex daily outage roundup, “Outages on December 13, 2018” (2018-12-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-12-13 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on December 13, 2018 (2018-12-13)](https://rewindex.com/outages/2018-12-13)` --- Canonical: https://rewindex.com/outages/2018-12-13 · Markdown: https://rewindex.com/outages/2018-12-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:16.587Z