# Outages on November 20, 2018 (UTC) > 6 incidents started on November 20, 2018 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Typeform, Shopify); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-11-20 Last updated: 2018-11-27T21:17:00Z - Incidents started: 6 (major/critical: 2, other: 4) across 6 vendors - Still open from earlier days: 4 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: major 2, minor 4 - Previous day with incidents: [2018-11-19](https://rewindex.com/outages/2018-11-19.md) · Next: [2018-11-21](https://rewindex.com/outages/2018-11-21.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Typeform](https://rewindex.com/company/typeform.md) | [Account - Plan & Billing Page is down](https://rewindex.com/company/typeform/incidents/ky0wy3ffg93p.md) | major | 2018-11-20 14:37 UTC | 2018-11-20 14:39 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Stores unable to purchase shipping labels.](https://rewindex.com/company/shopify/incidents/2zgpbb16yft6.md) | major | 2018-11-20 17:35 UTC | 2018-11-20 20:59 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Users are experiencing performance issues in Payroll](https://rewindex.com/company/xero/incidents/cl3tw5nscbfv.md) | minor | 2018-11-20 01:16 UTC | 2018-11-20 02:21 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [play.grafana.org slowdown](https://rewindex.com/company/grafana-cloud/incidents/x068333cntgn.md) | minor | 2018-11-20 09:03 UTC | 2018-11-20 10:27 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder issues](https://rewindex.com/company/help-scout/incidents/t3rmtbp2cxt9.md) | minor | 2018-11-20 16:10 UTC | 2018-11-20 16:31 UTC | resolved | | [Close](https://rewindex.com/company/close.md) | [Indexing delays](https://rewindex.com/company/close/incidents/5mxtyry4jm61.md) | minor | 2018-11-20 19:50 UTC | 2018-11-20 20:57 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Datadog](https://rewindex.com/company/datadog.md) | [Event Delay](https://rewindex.com/company/datadog/incidents/2mb495m5bwm2.md) | minor | 2018-11-19 23:26 UTC | 2018-11-20 00:05 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Increase in error levels to fetch content from some domains](https://rewindex.com/company/twilio/incidents/n1g91zg13mc7.md) | minor | 2018-11-19 23:41 UTC | 2018-11-20 00:42 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [Recent download count computations failing.](https://rewindex.com/company/npm/incidents/34dp7vqc8d1j.md) | none | 2018-11-13 15:41 UTC | 2018-11-27 16:02 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Support Responses Delayed](https://rewindex.com/company/heap/incidents/22jlj70bdxlk.md) | none | 2018-11-19 22:31 UTC | 2018-11-20 00:09 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/s42zb95q33qz.md) | maintenance | 2018-11-20 05:30 UTC | 2018-11-20 06:30 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Data Synchronisation Service](https://rewindex.com/company/postman/incidents/1w5x8zdp12hj.md) | maintenance | 2018-11-20 07:45 UTC | 2018-11-20 08:30 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/3pb96y96kf4y.md) | maintenance | 2018-11-20 12:30 UTC | 2018-11-20 13:30 UTC | resolved | | [Confluence](https://rewindex.com/company/confluence.md) | [\[Scheduled\] current maint](https://rewindex.com/company/confluence/incidents/t3l1szv461db.md) | maintenance | 2018-11-20 21:17 UTC | 2018-11-28 00:23 UTC | resolved | ## Cite this 6 vendor-reported incidents started on 2018-11-20 (UTC) across 6 vendors, 2 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-11-20 - Citation: Rewindex daily outage roundup, “Outages on November 20, 2018” (2018-11-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-20 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on November 20, 2018 (2018-11-20)](https://rewindex.com/outages/2018-11-20)` --- Canonical: https://rewindex.com/outages/2018-11-20 · Markdown: https://rewindex.com/outages/2018-11-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:47.820Z