# Outages on November 12, 2018 (UTC)

> 21 incidents started on November 12, 2018 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Box, Braze); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-11-12
Last updated: 2018-11-13T10:26:00Z

- Incidents started: 21 (major/critical: 7, other: 14) across 20 vendors
- Still open from earlier days: 5 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 10, none 4
- Previous day with incidents: [2018-11-11](https://rewindex.com/outages/2018-11-11.md) · Next: [2018-11-13](https://rewindex.com/outages/2018-11-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Support Cases Incident](https://rewindex.com/company/red-hat/incidents/7bdyq3fnl756.md) | critical | 2018-11-12 13:23 UTC | 2018-11-12 14:48 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Medium\] Issues with Uploads and Downloads](https://rewindex.com/company/box/incidents/cphj6fxfw97j.md) | major | 2018-11-12 04:47 UTC | 2018-11-12 07:12 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Investigating database issues on EU 01 causing dashboard errors, delayed data processing](https://rewindex.com/company/braze/incidents/pn162x3392xj.md) | major | 2018-11-12 12:19 UTC | 2018-11-13 00:02 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Temporary Login issues on EU region](https://rewindex.com/company/opsgenie/incidents/7np7nn41xxr7.md) | major | 2018-11-12 13:20 UTC | 2018-11-12 14:00 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase UPS shipping labels.](https://rewindex.com/company/shopify/incidents/ljr7yv7n81kv.md) | major | 2018-11-12 15:44 UTC | 2018-11-12 15:52 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Degraded performance for Facebook, Messenger & Instagram](https://rewindex.com/company/gorgias/incidents/03txjz5gy0nr.md) | major | 2018-11-12 18:32 UTC | 2018-11-12 19:25 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Some pages are not currently recording.](https://rewindex.com/company/fullstory/incidents/dghplpq79xcd.md) | major | 2018-11-12 19:37 UTC | 2018-11-12 21:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Outbound Toll-Free SMS: Industry Condition](https://rewindex.com/company/bandwidth/incidents/cr1slby7zzgz.md) | minor | 2018-11-12 00:53 UTC | 2018-11-12 01:44 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS towards Radiomovil Dipsa S.A , Mexico numbers](https://rewindex.com/company/plivo/incidents/9yrpttjg2dcy.md) | minor | 2018-11-12 04:28 UTC | 2018-11-12 20:16 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Service degradation in Image uploading and manipulation](https://rewindex.com/company/cloudinary/incidents/m9j7g783mpcn.md) | minor | 2018-11-12 07:55 UTC | 2018-11-12 09:35 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Chatkit Degraded Performance](https://rewindex.com/company/pusher/incidents/3h5qrzg0k9q6.md) | minor | 2018-11-12 10:17 UTC | 2018-11-13 10:26 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Image Loading Issues](https://rewindex.com/company/squarespace/incidents/dyd71pm8qhtp.md) | minor | 2018-11-12 17:04 UTC | 2018-11-13 03:43 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Functionality](https://rewindex.com/company/smartsheet/incidents/jyqhmj2v3wvz.md) | minor | 2018-11-12 19:30 UTC | 2018-11-13 00:56 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Global Internet Connectivity Issues](https://rewindex.com/company/mailgun/incidents/gzrpy76ftvdb.md) | minor | 2018-11-12 21:53 UTC | 2018-11-12 23:42 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/3v632q9vz89q.md) | minor | 2018-11-12 22:11 UTC | 2018-11-12 23:09 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Uploads](https://rewindex.com/company/box/incidents/y188ddc2d793.md) | minor | 2018-11-12 23:12 UTC | 2018-11-13 00:27 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Intermittent network connectivity issues in GCP europe-west1 region](https://rewindex.com/company/elastic-cloud/incidents/f2sqnllj1j1g.md) | minor | 2018-11-12 23:59 UTC | 2018-11-13 06:09 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Hosted Grafana](https://rewindex.com/company/grafana-cloud/incidents/2r16ljf3rc2h.md) | none | 2018-11-12 09:26 UTC | 2018-11-12 09:34 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Increased latency for Static API](https://rewindex.com/company/mapbox/incidents/5s6mk16swm4k.md) | none | 2018-11-12 14:46 UTC | 2018-11-12 22:20 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Issues connecting](https://rewindex.com/company/discord/incidents/rs3tgn3p93tm.md) | none | 2018-11-12 22:08 UTC | 2018-11-13 00:09 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Experiencing Issues - Connectivity](https://rewindex.com/company/dialpad/incidents/6jw98w2y6j7k.md) | none | 2018-11-12 23:01 UTC | 2018-11-12 23:01 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Unavailability for some customers](https://rewindex.com/company/heap/incidents/nlf3x0p2qq8d.md) | major | 2018-11-07 19:08 UTC | 2018-11-13 22:28 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay on inbound\\outbound shortcode SMS towards US AT&T numbers](https://rewindex.com/company/plivo/incidents/0fr700zbpz12.md) | minor | 2018-11-11 21:01 UTC | 2018-11-12 01:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated SMS delays to AT&T from US Short Codes and Toll-Free numbers](https://rewindex.com/company/twilio/incidents/prxz81vx8klk.md) | minor | 2018-11-11 21:16 UTC | 2018-11-12 01:32 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay on inbound\\outbound Toll-Free SMS towards US AT&T numbers](https://rewindex.com/company/plivo/incidents/dv3r6nd69ytw.md) | minor | 2018-11-11 21:39 UTC | 2018-11-12 01:48 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Single-tenant Artifactory servers returning 500 errors](https://rewindex.com/company/jfrog/incidents/rw9cfmh8hns4.md) | none | 2018-11-07 20:52 UTC | 2018-11-21 00:55 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Metrics platform upgrade](https://rewindex.com/company/grafana-cloud/incidents/34bpt6v1s6b0.md) | maintenance | 2018-11-12 15:45 UTC | 2018-11-12 20:45 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2018-11-12 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-11-12
- Citation: Rewindex daily outage roundup, “Outages on November 12, 2018” (2018-11-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-11-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 12, 2018 (2018-11-12)](https://rewindex.com/outages/2018-11-12)`


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Canonical: https://rewindex.com/outages/2018-11-12 · Markdown: https://rewindex.com/outages/2018-11-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:38.442Z