# Outages on October 3, 2018 (UTC)

> 19 incidents started on October 3, 2018 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Datadog, Xero, Mixpanel); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-10-03
Last updated: 2018-10-04T02:29:00Z

- Incidents started: 19 (major/critical: 3, other: 16) across 12 vendors
- Still open from earlier days: 3 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: major 3, minor 9, none 7
- Previous day with incidents: [2018-10-02](https://rewindex.com/outages/2018-10-02.md) · Next: [2018-10-04](https://rewindex.com/outages/2018-10-04.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Datadog](https://rewindex.com/company/datadog.md) | [Processing Delays](https://rewindex.com/company/datadog/incidents/59tc4zl2sg5y.md) | major | 2018-10-03 14:06 UTC | 2018-10-03 14:25 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Reports on Xero](https://rewindex.com/company/xero/incidents/mdxqp2g1g40c.md) | major | 2018-10-03 16:55 UTC | 2018-10-03 17:13 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/g8r5xbr3thcv.md) | major | 2018-10-03 19:09 UTC | 2018-10-03 20:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Singapore Numbers](https://rewindex.com/company/twilio/incidents/kk3x3ttvlpjp.md) | minor | 2018-10-03 04:40 UTC | 2018-10-03 05:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Emails communicating with Twilio support failing](https://rewindex.com/company/twilio/incidents/971w2nqlkcz4.md) | minor | 2018-10-03 05:05 UTC | 2018-10-03 12:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation to Claro, Brazil](https://rewindex.com/company/twilio/incidents/6ygx2vscsfl1.md) | minor | 2018-10-03 12:35 UTC | 2018-10-03 13:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Vodafone, Egypt](https://rewindex.com/company/twilio/incidents/j2pgq277r94h.md) | minor | 2018-10-03 14:18 UTC | 2018-10-03 18:08 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Webhooks are delayed](https://rewindex.com/company/bitbucket/incidents/7v36bzkgbh14.md) | minor | 2018-10-03 15:06 UTC | 2018-10-03 17:13 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Delays delivering data to downstream destinations](https://rewindex.com/company/segment/incidents/ydch9qgs3xyp.md) | minor | 2018-10-03 15:42 UTC | 2018-10-03 16:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound MMS and DLR delays from Sprint US handsets](https://rewindex.com/company/twilio/incidents/tvzpkkdpr0hc.md) | minor | 2018-10-03 16:25 UTC | 2018-10-03 20:33 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Small amount of sheets failing to open](https://rewindex.com/company/smartsheet/incidents/ttnp876v3v22.md) | minor | 2018-10-03 18:56 UTC | 2018-10-04 02:29 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Conference experienced call failures and dropped calls in multiple regions](https://rewindex.com/company/twilio/incidents/4xtvcbtbpfqy.md) | minor | 2018-10-03 20:20 UTC | 2018-10-03 22:32 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify account sign up and Shopify Payments account setup experiencing errors](https://rewindex.com/company/shopify/incidents/fpxv48dclkhc.md) | none | 2018-10-03 14:21 UTC | 2018-10-03 16:12 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Intermittent Connectivity Issues](https://rewindex.com/company/activecampaign/incidents/f0f7nhsyhhz0.md) | none | 2018-10-03 14:45 UTC | 2018-10-03 15:34 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Slow Response Times](https://rewindex.com/company/squarespace/incidents/530198qd8cjx.md) | none | 2018-10-03 14:57 UTC | 2018-10-03 15:29 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/x6vywpsrqbj9.md) | none | 2018-10-03 17:53 UTC | 2018-10-03 18:11 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Candidate Profiles for a subset of candidates are inaccessible](https://rewindex.com/company/greenhouse/incidents/3ht72jj4b6hp.md) | none | 2018-10-03 21:01 UTC | 2018-10-03 22:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Application Platform Incident](https://rewindex.com/company/bandwidth/incidents/kx8rgw95fbbd.md) | none | 2018-10-03 21:10 UTC | 2018-10-03 21:32 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Issues delivering data to Amplitude for some customers](https://rewindex.com/company/segment/incidents/tj0tphrbzh5k.md) | none | 2018-10-03 23:27 UTC | 2018-10-03 23:27 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage in AWS us-east-1](https://rewindex.com/company/confluent/incidents/3g6kv43sktqb.md) | critical | 2018-10-02 19:13 UTC | 2018-10-03 00:32 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Some one-to-one emails sent from the CRM along with sequences email are failing to send.](https://rewindex.com/company/hubspot/incidents/t6fvqp5t1fjn.md) | minor | 2018-10-01 13:00 UTC | 2018-10-04 21:35 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Download counts are not updating](https://rewindex.com/company/npm/incidents/l3tx8t5mfmcs.md) | none | 2018-10-01 17:26 UTC | 2018-10-03 07:24 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Kernel Upgrades for Shared-Tenancy Stacks](https://rewindex.com/company/aptible/incidents/xzf8ly1thtpn.md) | maintenance | 2018-10-03 04:00 UTC | 2018-10-03 04:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - Fremont](https://rewindex.com/company/linode-akamai/incidents/y8dsr9n5fndx.md) | maintenance | 2018-10-03 07:40 UTC | 2018-10-03 09:40 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance with possible service disruption of Collection Documentation](https://rewindex.com/company/postman/incidents/w79h71zj1svw.md) | maintenance | 2018-10-03 11:00 UTC | 2018-10-03 11:22 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance with possible service disruption of Postman Mocks](https://rewindex.com/company/postman/incidents/xrxg130l9zql.md) | maintenance | 2018-10-03 11:30 UTC | 2018-10-03 11:49 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Postman Authentication Service](https://rewindex.com/company/postman/incidents/gcb8w6m8qfjx.md) | maintenance | 2018-10-03 12:00 UTC | 2018-10-03 13:00 UTC | resolved |

## Cite this

19 vendor-reported incidents started on 2018-10-03 (UTC) across 12 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-10-03
- Citation: Rewindex daily outage roundup, “Outages on October 3, 2018” (2018-10-03 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-10-03 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 3, 2018 (2018-10-03)](https://rewindex.com/outages/2018-10-03)`


---
Canonical: https://rewindex.com/outages/2018-10-03 · Markdown: https://rewindex.com/outages/2018-10-03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:52.342Z