# Outages on October 2, 2018 (UTC)

> 15 incidents started on October 2, 2018 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Bandwidth, BigCommerce, Confluent); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-10-02
Last updated: 2018-10-03T00:32:00Z

- Incidents started: 15 (major/critical: 6, other: 9) across 11 vendors
- Still open from earlier days: 6 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 3, major 3, minor 7, none 2
- Previous day with incidents: [2018-10-01](https://rewindex.com/outages/2018-10-01.md) · Next: [2018-10-03](https://rewindex.com/outages/2018-10-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA:488 (Lafayette, LA \| Lake Charles, LA)](https://rewindex.com/company/bandwidth/incidents/0lj81wn4323c.md) | critical | 2018-10-02 05:43 UTC | 2018-10-02 16:24 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Power outage at our Austin, TX call center](https://rewindex.com/company/bigcommerce/incidents/ryx5xxppvbxd.md) | critical | 2018-10-02 18:53 UTC | 2018-10-02 19:23 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial outage in AWS us-east-1](https://rewindex.com/company/confluent/incidents/3g6kv43sktqb.md) | critical | 2018-10-02 19:13 UTC | 2018-10-03 00:32 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Payments and Stripe are experiencing elevated decline rates when processing payments](https://rewindex.com/company/shopify/incidents/r55g4ms487x7.md) | major | 2018-10-02 00:16 UTC | 2018-10-02 00:22 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [CircleCI UI unavailable](https://rewindex.com/company/circleci/incidents/6l7yzjws56g5.md) | major | 2018-10-02 15:40 UTC | 2018-10-02 16:11 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Interruption of services on some stores](https://rewindex.com/company/shopify/incidents/fqply6ghytpz.md) | major | 2018-10-02 20:28 UTC | 2018-10-02 20:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting Inbound Voice & SMS in Lake Charles, US](https://rewindex.com/company/plivo/incidents/5xqnt3qsgss6.md) | minor | 2018-10-02 05:55 UTC | 2018-10-02 16:29 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call Connection Delays on Inbound Voice towards South Korea Phone numbers.](https://rewindex.com/company/plivo/incidents/z0t39ws9drbs.md) | minor | 2018-10-02 12:48 UTC | 2018-10-02 19:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Scheduled Maintenance : Delivery delays on outbound SMS to XL Axiata, Indonesia](https://rewindex.com/company/plivo/incidents/qzy2xw0n2xty.md) | minor | 2018-10-02 14:44 UTC | 2018-10-02 18:12 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US Currents Delays for S3 connectors](https://rewindex.com/company/braze/incidents/3zmjwtn0l8m8.md) | minor | 2018-10-02 15:15 UTC | 2018-10-02 17:45 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Notifications to the iOS HubSpot app are currently delayed.](https://rewindex.com/company/hubspot/incidents/sctt5lfg95qd.md) | minor | 2018-10-02 17:08 UTC | 2018-10-02 18:47 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issues with Uploads in the Web Application for Free users](https://rewindex.com/company/box/incidents/2y53rg5bpc7d.md) | minor | 2018-10-02 19:51 UTC | 2018-10-02 20:38 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/mdggmf4zgld9.md) | minor | 2018-10-02 21:18 UTC | 2018-10-02 21:46 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting Inbound Voice in Australia & New Zealand](https://rewindex.com/company/plivo/incidents/xr5ydm4x7r07.md) | none | 2018-10-02 03:10 UTC | 2018-10-02 03:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Degraded performance of Text to Speech for Amazon Polly](https://rewindex.com/company/twilio/incidents/z6bph4p503m6.md) | none | 2018-10-02 09:16 UTC | 2018-10-02 09:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Pusher](https://rewindex.com/company/pusher.md) | [Issues loading https://js.pusher.com for customers in some regions](https://rewindex.com/company/pusher/incidents/99twhsc3gkwb.md) | major | 2018-09-27 11:31 UTC | 2018-10-02 11:28 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Some one-to-one emails sent from the CRM along with sequences email are failing to send.](https://rewindex.com/company/hubspot/incidents/t6fvqp5t1fjn.md) | minor | 2018-10-01 13:00 UTC | 2018-10-04 21:35 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Errors returned from search](https://rewindex.com/company/box/incidents/ty588xpcfpcz.md) | minor | 2018-10-01 15:40 UTC | 2018-10-02 00:31 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Page subscriber opt-in emails are missing the confirmation link](https://rewindex.com/company/statuspage/incidents/vh152n9ds16p.md) | minor | 2018-10-01 22:38 UTC | 2018-10-02 00:57 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Download counts are not updating](https://rewindex.com/company/npm/incidents/l3tx8t5mfmcs.md) | none | 2018-10-01 17:26 UTC | 2018-10-03 07:24 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue resolving some packages from npmjs.com](https://rewindex.com/company/snyk/incidents/w8kgh44j2jxc.md) | none | 2018-10-01 21:01 UTC | 2018-10-02 00:05 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/yt94sc38tscl.md) | maintenance | 2018-10-02 04:30 UTC | 2018-10-02 06:30 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Monitoring Infrastructure Update Maintenance](https://rewindex.com/company/elastic-cloud/incidents/msyn95k97ttm.md) | maintenance | 2018-10-02 05:00 UTC | 2018-10-02 08:01 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on 212.61.160.232](https://rewindex.com/company/messagebird-bird/incidents/9w27h27vkvt6.md) | maintenance | 2018-10-02 06:01 UTC | 2018-10-02 07:00 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance for the Link redirection service](https://rewindex.com/company/postman/incidents/5fxnrg8q3rp6.md) | maintenance | 2018-10-02 08:30 UTC | 2018-10-02 08:48 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance for Custom Domain Management](https://rewindex.com/company/postman/incidents/g2dvsr6b0b53.md) | maintenance | 2018-10-02 09:00 UTC | 2018-10-02 09:20 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance for App Updates and Downloads](https://rewindex.com/company/postman/incidents/2pj1f91vcbgn.md) | maintenance | 2018-10-02 09:30 UTC | 2018-10-02 10:04 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance with possible service disruption of the Postman API](https://rewindex.com/company/postman/incidents/wp0fv2md6tph.md) | maintenance | 2018-10-02 10:30 UTC | 2018-10-02 10:58 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned database maintenance for Email sending](https://rewindex.com/company/postman/incidents/wmhshmrsh52z.md) | maintenance | 2018-10-02 11:30 UTC | 2018-10-02 11:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] XL Axiata, Indonesia Emergency Carrier Maintenance](https://rewindex.com/company/twilio/incidents/4ykpx8ph4yz9.md) | maintenance | 2018-10-02 13:46 UTC | 2018-10-02 17:46 UTC | resolved |

## Cite this

15 vendor-reported incidents started on 2018-10-02 (UTC) across 11 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-10-02
- Citation: Rewindex daily outage roundup, “Outages on October 2, 2018” (2018-10-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-10-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 2, 2018 (2018-10-02)](https://rewindex.com/outages/2018-10-02)`


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Canonical: https://rewindex.com/outages/2018-10-02 · Markdown: https://rewindex.com/outages/2018-10-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:26.903Z