# Outages on August 30, 2018 (UTC)

> 9 incidents started on August 30, 2018 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Canva, Help Scout, Braze); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-08-30
Last updated: 2018-08-31T07:17:00Z

- Incidents started: 9 (major/critical: 4, other: 5) across 8 vendors
- Still open from earlier days: 2 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 4, none 1
- Previous day with incidents: [2018-08-29](https://rewindex.com/outages/2018-08-29.md) · Next: [2018-08-31](https://rewindex.com/outages/2018-08-31.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Canva is unavailable](https://rewindex.com/company/canva/incidents/p479pkqc6d2c.md) | critical | 2018-08-30 15:09 UTC | 2018-08-30 16:12 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Help Desk API and Beacon Issues](https://rewindex.com/company/help-scout/incidents/g19n42j60mrw.md) | critical | 2018-08-30 16:35 UTC | 2018-08-30 17:24 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US cluster connectivity issues](https://rewindex.com/company/braze/incidents/hyvzx53wmgbs.md) | major | 2018-08-30 03:17 UTC | 2018-08-30 03:38 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on inbound calls](https://rewindex.com/company/aircall/incidents/3j9z24vn97mk.md) | major | 2018-08-30 16:14 UTC | 2018-08-30 18:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery degradation affecting a proportion of US short codes to Sprint handsets](https://rewindex.com/company/twilio/incidents/gq515hdwfjjd.md) | minor | 2018-08-30 07:29 UTC | 2018-08-30 08:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/w3pdbvgkwc9c.md) | minor | 2018-08-30 10:29 UTC | 2018-08-30 10:36 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [404s for a small number of package installs](https://rewindex.com/company/npm/incidents/gnqjntz7gx0y.md) | minor | 2018-08-30 12:00 UTC | 2018-08-30 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting Incoming Voice in Finland](https://rewindex.com/company/plivo/incidents/t5jf8qyjsvxb.md) | minor | 2018-08-30 22:44 UTC | 2018-08-31 00:34 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Scheduled Maintenance - Database Maintenance](https://rewindex.com/company/hotjar/incidents/hz76kdk58345.md) | none | 2018-08-30 14:31 UTC | 2018-08-31 07:17 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Buildkite dashboard unavailable](https://rewindex.com/company/buildkite/incidents/xsgl06s153jc.md) | critical | 2018-08-29 22:56 UTC | 2018-08-30 01:35 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent issues with PaaS Portal Deployments](https://rewindex.com/company/optimizely/incidents/14sb4w1gkfdm.md) | minor | 2018-08-29 21:11 UTC | 2018-08-30 00:19 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Fixed and Toll Free Voice in US & Canada](https://rewindex.com/company/plivo/incidents/q7ty6p8qy8dd.md) | maintenance | 2018-08-30 04:01 UTC | 2018-08-30 07:01 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [\[Scheduled\] DNS migration](https://rewindex.com/company/npm/incidents/ykw662xwvjxt.md) | maintenance | 2018-08-30 20:02 UTC | 2018-08-30 21:04 UTC | resolved |

## Cite this

9 vendor-reported incidents started on 2018-08-30 (UTC) across 8 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-08-30
- Citation: Rewindex daily outage roundup, “Outages on August 30, 2018” (2018-08-30 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-08-30 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 30, 2018 (2018-08-30)](https://rewindex.com/outages/2018-08-30)`


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Canonical: https://rewindex.com/outages/2018-08-30 · Markdown: https://rewindex.com/outages/2018-08-30.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:51.505Z