# Outages on August 26, 2018 (UTC)

> 4 incidents started on August 26, 2018 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Shopify); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-08-26
Last updated: 2018-08-26T19:13:00Z

- Incidents started: 4 (major/critical: 1, other: 3) across 2 vendors
- Still open from earlier days: 3 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: major 1, minor 3
- Previous day with incidents: [2018-08-25](https://rewindex.com/outages/2018-08-25.md) · Next: [2018-08-27](https://rewindex.com/outages/2018-08-27.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase Canada Post shipping labels.](https://rewindex.com/company/shopify/incidents/ds97zvvdpp79.md) | major | 2018-08-26 13:25 UTC | 2018-08-26 18:08 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search Partially Down](https://rewindex.com/company/help-scout/incidents/95fb5bs5vhlc.md) | minor | 2018-08-26 08:06 UTC | 2018-08-26 08:17 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Carts are being emptied inadvertently on some stores](https://rewindex.com/company/shopify/incidents/ts587jqq574j.md) | minor | 2018-08-26 16:49 UTC | 2018-08-26 19:13 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [USPS shipping rates not displaying correctly at checkout](https://rewindex.com/company/shopify/incidents/mqzy7vsd3jth.md) | minor | 2018-08-26 18:16 UTC | 2018-08-26 18:40 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Missing "mobile usage" statistics in account dashboard](https://rewindex.com/company/mapbox/incidents/l4b12lxfd840.md) | minor | 2018-08-22 17:00 UTC | 2018-08-29 04:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting Incoming Voice in Bulgaria](https://rewindex.com/company/plivo/incidents/nq72jzj4ldff.md) | minor | 2018-08-25 23:03 UTC | 2018-08-26 13:23 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | ["Increased host error rates in GCP"](https://rewindex.com/company/elastic-cloud/incidents/ltxq6vhfr48d.md) | none | 2018-08-20 09:43 UTC | 2018-08-30 14:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [\[Scheduled\] We'll be offline on August 25, 2018 at 5:30pm Pacific Daylight Time for a Product Upgrade](https://rewindex.com/company/smartsheet/incidents/sf3tg54t13zk.md) | maintenance | 2018-08-26 00:30 UTC | 2018-08-26 02:12 UTC | resolved |

## Cite this

4 vendor-reported incidents started on 2018-08-26 (UTC) across 2 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-08-26
- Citation: Rewindex daily outage roundup, “Outages on August 26, 2018” (2018-08-26 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-08-26 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 26, 2018 (2018-08-26)](https://rewindex.com/outages/2018-08-26)`


---
Canonical: https://rewindex.com/outages/2018-08-26 · Markdown: https://rewindex.com/outages/2018-08-26.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:23.431Z