# Outages on August 21, 2018 (UTC) > 13 incidents started on August 21, 2018 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Xero, Linode (Akamai), Greenhouse); 2 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-08-21 Last updated: 2018-08-22T10:14:00Z - Incidents started: 13 (major/critical: 5, other: 8) across 12 vendors - Still open from earlier days: 2 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: critical 1, major 4, minor 6, none 2 - Previous day with incidents: [2018-08-20](https://rewindex.com/outages/2018-08-20.md) · Next: [2018-08-22](https://rewindex.com/outages/2018-08-22.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to login to WorkflowMax, Xero Tax and XPM](https://rewindex.com/company/xero/incidents/c2yx13kw2tnn.md) | critical | 2018-08-21 11:41 UTC | 2018-08-21 14:15 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issues - Linode Manager and Linode API](https://rewindex.com/company/linode-akamai/incidents/hvjy3jf96hbk.md) | major | 2018-08-21 11:18 UTC | 2018-08-21 16:10 UTC | resolved | | [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Job Boards issue](https://rewindex.com/company/greenhouse/incidents/xj2qt7szjn0c.md) | major | 2018-08-21 15:41 UTC | 2018-08-21 16:09 UTC | resolved | | [CircleCI](https://rewindex.com/company/circleci.md) | [Contexts Outage](https://rewindex.com/company/circleci/incidents/26xnvt17gt54.md) | major | 2018-08-21 16:05 UTC | 2018-08-21 17:11 UTC | resolved | | [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/c4lsf2vphrgh.md) | major | 2018-08-21 16:42 UTC | 2018-08-21 18:07 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issue with Upload, New File Conversion and Preview](https://rewindex.com/company/box/incidents/7ns5h0mxq3rp.md) | minor | 2018-08-21 00:31 UTC | 2018-08-21 04:14 UTC | resolved | | [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated SMTP API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/pxc4bnmd9txs.md) | minor | 2018-08-21 11:40 UTC | 2018-08-21 13:19 UTC | resolved | | [PandaDoc](https://rewindex.com/company/pandadoc.md) | [PandaDoc application loading issues](https://rewindex.com/company/pandadoc/incidents/d0k9vxv3z534.md) | minor | 2018-08-21 14:52 UTC | 2018-08-21 18:50 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Analytics, reports, search results and partner admin changes are delayed](https://rewindex.com/company/shopify/incidents/rkdrhz0blwjr.md) | minor | 2018-08-21 15:09 UTC | 2018-08-22 10:14 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [Packument cache purging degradation](https://rewindex.com/company/npm/incidents/fpff5yv42j98.md) | minor | 2018-08-21 17:49 UTC | 2018-08-21 18:18 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Elevated error rate for Programmable Fax](https://rewindex.com/company/twilio/incidents/r1qd1bvh1ddn.md) | minor | 2018-08-21 17:57 UTC | 2018-08-21 19:41 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/c23hdylb49bm.md) | none | 2018-08-21 14:50 UTC | 2018-08-21 16:28 UTC | resolved | | [Confluent](https://rewindex.com/company/confluent.md) | [Elevated Kafka Retriable Errors in AWS us-west-2 for Professional Clusters](https://rewindex.com/company/confluent/incidents/lqzzj5n6yqgs.md) | none | 2018-08-21 20:35 UTC | 2018-08-21 22:51 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | ["Increased host error rates in GCP"](https://rewindex.com/company/elastic-cloud/incidents/ltxq6vhfr48d.md) | none | 2018-08-20 09:43 UTC | 2018-08-30 14:29 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/v4b8mhsppczk.md) | none | 2018-08-20 21:46 UTC | 2018-08-21 06:46 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/ldg1l725tbj8.md) | maintenance | 2018-08-21 05:10 UTC | 2018-08-21 06:10 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Router Upgrade - B Side - Fremont Datacenter](https://rewindex.com/company/linode-akamai/incidents/67fd01vhnp9b.md) | maintenance | 2018-08-21 07:00 UTC | 2018-08-21 13:00 UTC | resolved | ## Cite this 13 vendor-reported incidents started on 2018-08-21 (UTC) across 12 vendors, 5 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-08-21 - Citation: Rewindex daily outage roundup, “Outages on August 21, 2018” (2018-08-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-08-21 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on August 21, 2018 (2018-08-21)](https://rewindex.com/outages/2018-08-21)` --- Canonical: https://rewindex.com/outages/2018-08-21 · Markdown: https://rewindex.com/outages/2018-08-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:03.529Z