# Outages on August 17, 2018 (UTC)

> 20 incidents started on August 17, 2018 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Contentful, Cloudinary, Bandwidth); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-08-17
Last updated: 2018-08-18T03:36:00Z

- Incidents started: 20 (major/critical: 4, other: 16) across 14 vendors
- Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: major 4, minor 13, none 3
- Previous day with incidents: [2018-08-16](https://rewindex.com/outages/2018-08-16.md) · Next: [2018-08-18](https://rewindex.com/outages/2018-08-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Contentful](https://rewindex.com/company/contentful.md) | [Issues with Image Service](https://rewindex.com/company/contentful/incidents/p2ws1h5db1k6.md) | major | 2018-08-17 09:08 UTC | 2018-08-17 12:30 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Service degradation in Image uploading, manipulation & delivery](https://rewindex.com/company/cloudinary/incidents/gc4l4fsmvzy3.md) | major | 2018-08-17 09:17 UTC | 2018-08-17 11:56 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 956 - Johnson City, TN](https://rewindex.com/company/bandwidth/incidents/0zzp6j6zsq5d.md) | major | 2018-08-17 16:08 UTC | 2018-08-18 03:24 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Purge requests are returning errors](https://rewindex.com/company/imgix/incidents/j0p3mbbbbqjg.md) | major | 2018-08-17 22:03 UTC | 2018-08-17 23:15 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-08-17 02:15:24 UTC](https://rewindex.com/company/github-copilot/incidents/51cglmw92h74.md) | minor | 2018-08-17 02:15 UTC | 2018-08-17 02:15 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-08-17 02:15:24 UTC](https://rewindex.com/company/github/incidents/51cglmw92h74.md) | minor | 2018-08-17 02:15 UTC | 2018-08-17 02:15 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated SMTP API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/k5cf9hqmjgj3.md) | minor | 2018-08-17 13:33 UTC | 2018-08-17 14:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Detailed execution log unavailable in Studio](https://rewindex.com/company/twilio/incidents/9z0mk33tvcr7.md) | minor | 2018-08-17 14:51 UTC | 2018-08-17 15:05 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify storefronts and admin slow on some stores](https://rewindex.com/company/shopify/incidents/g2ghx2h4tplp.md) | minor | 2018-08-17 15:10 UTC | 2018-08-17 16:30 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated 5xx API error rates and increased latency for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/4v4bv3tsdpr5.md) | minor | 2018-08-17 15:13 UTC | 2018-08-17 15:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incident Report : Service degradation impacting fixed inbound Voice Calls in Canada](https://rewindex.com/company/plivo/incidents/v84ptjh2f8cb.md) | minor | 2018-08-17 16:11 UTC | 2018-08-17 23:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Receipt Delays for US Toll-free to Sprint Handsets](https://rewindex.com/company/twilio/incidents/zwfs33mkz4xz.md) | minor | 2018-08-17 16:11 UTC | 2018-08-17 17:40 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slow response times](https://rewindex.com/company/bigcommerce/incidents/kkp3vbrdb1f4.md) | minor | 2018-08-17 17:22 UTC | 2018-08-17 17:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Receipt delays to Sprint Handsets in the United States](https://rewindex.com/company/twilio/incidents/dc96skz0h29b.md) | minor | 2018-08-17 18:01 UTC | 2018-08-17 20:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Service degradation impacting fixed inbound Voice Calls in Johnson City, Tennessee](https://rewindex.com/company/plivo/incidents/y9jj2nxb7zzy.md) | minor | 2018-08-17 20:14 UTC | 2018-08-18 03:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Message and Delivery Receipt (DLR) delays From Shortcodes to T-Mobile Handsets in the United States](https://rewindex.com/company/twilio/incidents/3j52cfygff75.md) | minor | 2018-08-17 20:24 UTC | 2018-08-17 23:23 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Elevated Kafka Retriable Errors in AWS us-west-2 for Professional Clusters](https://rewindex.com/company/confluent/incidents/36x1hw278rpf.md) | minor | 2018-08-17 21:22 UTC | 2018-08-17 21:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound Calling to Canada](https://rewindex.com/company/bandwidth/incidents/12j3hxqxxgs9.md) | none | 2018-08-17 15:22 UTC | 2018-08-17 23:20 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [\[CANADA\] Partial inbound service impairment in Canada](https://rewindex.com/company/dialpad/incidents/hyy4rx8wxms6.md) | none | 2018-08-17 17:27 UTC | 2018-08-17 23:22 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Slowness on Connecting and Sending Messages](https://rewindex.com/company/discord/incidents/x3t42xhqb0p8.md) | none | 2018-08-17 18:51 UTC | 2018-08-17 20:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Some customers  are experiencing higher load times](https://rewindex.com/company/gorgias/incidents/qbp91x8bpj24.md) | minor | 2018-08-10 23:58 UTC | 2018-09-28 23:23 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Errors unpublishing packages](https://rewindex.com/company/npm/incidents/qvcswwnhmxyr.md) | minor | 2018-08-16 00:47 UTC | 2018-08-17 00:25 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cloud Logs may be delayed for clusters in GCP eu-west1](https://rewindex.com/company/elastic-cloud/incidents/m1h2y0d44r18.md) | minor | 2018-08-16 18:30 UTC | 2018-08-17 18:40 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Increased cluster snapshot failures on GCP regions](https://rewindex.com/company/elastic-cloud/incidents/k8nfvb2sy8n7.md) | none | 2018-08-16 09:42 UTC | 2018-08-17 05:27 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Alerting Issue](https://rewindex.com/company/mezmo/incidents/6hl4pt99sg8j.md) | none | 2018-08-16 15:52 UTC | 2018-08-20 21:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/dk5tx1g4bh50.md) | maintenance | 2018-08-17 07:00 UTC | 2018-08-17 08:01 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Search Service](https://rewindex.com/company/postman/incidents/z6gs46tg0g6q.md) | maintenance | 2018-08-17 09:30 UTC | 2018-08-17 10:30 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for App Updates and Downloads](https://rewindex.com/company/postman/incidents/mw4fl8gn96r0.md) | maintenance | 2018-08-17 10:25 UTC | 2018-08-17 11:05 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/gg4zf0fs12dt.md) | maintenance | 2018-08-17 11:30 UTC | 2018-08-17 13:30 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [\[Scheduled\] Production system updates and upgrades](https://rewindex.com/company/dnsimple/incidents/l8qz9yqc2v5x.md) | maintenance | 2018-08-17 18:23 UTC | 2018-08-17 19:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - London](https://rewindex.com/company/linode-akamai/incidents/33wvrgygsk9v.md) | maintenance | 2018-08-17 21:00 UTC | 2018-08-17 21:17 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2018-08-17 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-08-17
- Citation: Rewindex daily outage roundup, “Outages on August 17, 2018” (2018-08-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-08-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 17, 2018 (2018-08-17)](https://rewindex.com/outages/2018-08-17)`


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Canonical: https://rewindex.com/outages/2018-08-17 · Markdown: https://rewindex.com/outages/2018-08-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:26.022Z