# Outages on August 9, 2018 (UTC) > 28 incidents started on August 9, 2018 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (Bitrise, imgix, Shopify); 3 more were still open from earlier days. Canonical: https://rewindex.com/outages/2018-08-09 Last updated: 2018-08-10T02:24:00Z - Incidents started: 28 (major/critical: 10, other: 18) across 18 vendors - Still open from earlier days: 3 · Maintenance windows: 3 · Detected outage events: 0 - By vendor impact label: critical 3, major 7, minor 16, none 2 - Previous day with incidents: [2018-08-08](https://rewindex.com/outages/2018-08-08.md) · Next: [2018-08-10](https://rewindex.com/outages/2018-08-10.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bitrise](https://rewindex.com/company/bitrise.md) | [MacOS builds fail to start](https://rewindex.com/company/bitrise/incidents/16ntjgywf092.md) | critical | 2018-08-09 17:06 UTC | 2018-08-09 19:55 UTC | resolved | | [imgix](https://rewindex.com/company/imgix.md) | [Purge API error rates](https://rewindex.com/company/imgix/incidents/cmyhsg6rhc13.md) | critical | 2018-08-09 21:04 UTC | 2018-08-09 22:25 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Some storefronts, admins, and checkouts (including POS) are inaccessible. We are investigating and will provide updates.](https://rewindex.com/company/shopify/incidents/lb5hhnqccxf3.md) | critical | 2018-08-09 21:15 UTC | 2018-08-10 02:24 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Application Platform V2 Outbound SMPP impairment](https://rewindex.com/company/bandwidth/incidents/nptj0m9568yp.md) | major | 2018-08-09 00:49 UTC | 2018-08-09 01:55 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Problem when creating a space in the webapp](https://rewindex.com/company/contentful/incidents/2hqrnz591hh6.md) | major | 2018-08-09 15:09 UTC | 2018-08-09 16:10 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Search is not working on Shopify admin and storefront](https://rewindex.com/company/shopify/incidents/q1j7z8vgdqkr.md) | major | 2018-08-09 15:59 UTC | 2018-08-09 16:54 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Editor role users unable to perform some basic operations in Media Library UI](https://rewindex.com/company/cloudinary/incidents/jdhv1jv328s4.md) | major | 2018-08-09 16:06 UTC | 2018-08-09 17:54 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Processing delay](https://rewindex.com/company/datadog/incidents/20vx5nl8pk3l.md) | major | 2018-08-09 17:16 UTC | 2018-08-09 17:50 UTC | resolved | | [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory SaaS Multi-tenant Incident on AWS Us West 1](https://rewindex.com/company/jfrog/incidents/s3c67bbv267n.md) | major | 2018-08-09 21:25 UTC | 2018-08-10 01:39 UTC | resolved | | [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Lightstep SaaS Outage](https://rewindex.com/company/lightstep/incidents/mxr3bb3jbl4k.md) | major | 2018-08-09 22:16 UTC | 2018-08-09 22:16 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Delivery issue in US for messages sent from Shortcodes](https://rewindex.com/company/twilio/incidents/nj5g41s37vg7.md) | minor | 2018-08-09 01:16 UTC | 2018-08-09 03:39 UTC | resolved | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-08-09 02:21:14 UTC](https://rewindex.com/company/github-copilot/incidents/kh7n5939mpbt.md) | minor | 2018-08-09 02:21 UTC | 2018-08-09 02:21 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-08-09 02:21:14 UTC](https://rewindex.com/company/github/incidents/kh7n5939mpbt.md) | minor | 2018-08-09 02:21 UTC | 2018-08-09 02:21 UTC | resolved | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-08-09 10:17:03 UTC](https://rewindex.com/company/github-copilot/incidents/6jf3fz06mdrb.md) | minor | 2018-08-09 10:17 UTC | 2018-08-09 10:17 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-08-09 10:17:03 UTC](https://rewindex.com/company/github/incidents/6jf3fz06mdrb.md) | minor | 2018-08-09 10:17 UTC | 2018-08-09 10:17 UTC | resolved | | [Mailgun](https://rewindex.com/company/mailgun.md) | [Intermittent Issues with the Events API](https://rewindex.com/company/mailgun/incidents/mhmcc9ndtsp7.md) | minor | 2018-08-09 11:31 UTC | 2018-08-09 12:58 UTC | resolved | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-08-09 11:32:58 UTC](https://rewindex.com/company/github-copilot/incidents/wzr72t687srm.md) | minor | 2018-08-09 11:32 UTC | 2018-08-09 11:32 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-08-09 11:32:58 UTC](https://rewindex.com/company/github/incidents/wzr72t687srm.md) | minor | 2018-08-09 11:32 UTC | 2018-08-09 11:32 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Short codes delivery delay in US towards T-Mobile](https://rewindex.com/company/twilio/incidents/368ldhl7rdql.md) | minor | 2018-08-09 12:20 UTC | 2018-08-09 13:04 UTC | resolved | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-08-09 15:29:06 UTC](https://rewindex.com/company/github-copilot/incidents/nbmvvphwqt3n.md) | minor | 2018-08-09 15:29 UTC | 2018-08-09 15:29 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-08-09 15:29:06 UTC](https://rewindex.com/company/github/incidents/nbmvvphwqt3n.md) | minor | 2018-08-09 15:29 UTC | 2018-08-09 15:29 UTC | resolved | | [LogRocket](https://rewindex.com/company/logrocket.md) | [Elevated Session Processing Times](https://rewindex.com/company/logrocket/incidents/pg67h3cqhwnw.md) | minor | 2018-08-09 16:03 UTC | 2018-08-09 16:34 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on outbound SMS to T Mobile- US Shortcode numbers](https://rewindex.com/company/plivo/incidents/x92vrpbyz3p8.md) | minor | 2018-08-09 17:42 UTC | 2018-08-09 20:05 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Search is not working on Shopify admin and storefront](https://rewindex.com/company/shopify/incidents/jhtn6fvd0shw.md) | minor | 2018-08-09 17:50 UTC | 2018-08-09 20:35 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/kn5phxpt6lwn.md) | minor | 2018-08-09 18:21 UTC | 2018-08-10 01:04 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Two way SMS - Degraded Performance](https://rewindex.com/company/plivo/incidents/d4gzf8dl48wy.md) | minor | 2018-08-09 20:30 UTC | 2018-08-09 23:54 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [delays in published package availability](https://rewindex.com/company/npm/incidents/bsp8l3xk71gq.md) | none | 2018-08-09 16:42 UTC | 2018-08-09 18:53 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Unable to save or log engagements to records](https://rewindex.com/company/hubspot/incidents/kdwh69yzl28k.md) | none | 2018-08-09 22:47 UTC | 2018-08-09 22:47 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/kymlh3m7ymsc.md) | minor | 2018-08-08 17:42 UTC | 2018-08-09 00:36 UTC | resolved | | [Harness](https://rewindex.com/company/harness.md) | [Issue executing workflows / Slowness of site](https://rewindex.com/company/harness/incidents/twcphnp1vrrq.md) | minor | 2018-08-08 19:28 UTC | 2018-08-09 08:30 UTC | resolved | | [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [PyPI Verification Emails](https://rewindex.com/company/pypi/incidents/nk7cyn2vh4wr.md) | none | 2018-08-03 22:28 UTC | 2018-08-10 18:23 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/g8cx3lwv7tlp.md) | maintenance | 2018-08-09 04:01 UTC | 2018-08-09 06:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/tglh860jrhs0.md) | maintenance | 2018-08-09 09:00 UTC | 2018-08-09 10:00 UTC | resolved | | [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Planned maintenance for Public Collection Documentation](https://rewindex.com/company/postman/incidents/kfqgdtqpxk8k.md) | maintenance | 2018-08-09 14:01 UTC | 2018-08-09 15:00 UTC | resolved | ## Cite this 28 vendor-reported incidents started on 2018-08-09 (UTC) across 18 vendors, 10 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2018-08-09 - Citation: Rewindex daily outage roundup, “Outages on August 9, 2018” (2018-08-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-08-09 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on August 9, 2018 (2018-08-09)](https://rewindex.com/outages/2018-08-09)` --- Canonical: https://rewindex.com/outages/2018-08-09 · Markdown: https://rewindex.com/outages/2018-08-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:10.727Z