# Outages on July 17, 2018 (UTC)

> 25 incidents started on July 17, 2018 (UTC) on the status pages Rewindex archives, 15 labelled major or critical by the vendor (Help Scout, Discord, Shopify); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-07-17
Last updated: 2018-07-18T21:59:00Z

- Incidents started: 25 (major/critical: 15, other: 10) across 24 vendors
- Still open from earlier days: 3 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: critical 8, major 7, minor 7, none 3
- Previous day with incidents: [2018-07-16](https://rewindex.com/outages/2018-07-16.md) · Next: [2018-07-18](https://rewindex.com/outages/2018-07-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/gng95dv786hv.md) | critical | 2018-07-17 17:54 UTC | 2018-07-17 18:04 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Issues connecting/loading](https://rewindex.com/company/discord/incidents/624vf01bm5yv.md) | critical | 2018-07-17 19:18 UTC | 2018-07-17 21:08 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/vj0zkvbd4m7w.md) | critical | 2018-07-17 19:20 UTC | 2018-07-17 20:01 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Complete service outage](https://rewindex.com/company/sanity/incidents/l5wvhxbh59bw.md) | critical | 2018-07-17 19:24 UTC | 2018-07-17 20:25 UTC | resolved |
| [FullStory](https://rewindex.com/company/fullstory.md) | [Website & Recording outage](https://rewindex.com/company/fullstory/incidents/sdldh43n2dbf.md) | critical | 2018-07-17 19:27 UTC | 2018-07-17 20:20 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [app.lightstep.com is unreachable](https://rewindex.com/company/lightstep/incidents/ky0l69fy9g2j.md) | critical | 2018-07-17 19:28 UTC | 2018-07-17 20:27 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Google Cloud is having connectivity issues](https://rewindex.com/company/gorgias/incidents/f8g95rz54nrv.md) | critical | 2018-07-17 19:28 UTC | 2018-07-17 19:56 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Experiencing Issues](https://rewindex.com/company/dialpad/incidents/s83lts7w4kn3.md) | critical | 2018-07-17 19:38 UTC | 2018-07-17 20:15 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Query system unavailable for a subset of customers](https://rewindex.com/company/amplitude/incidents/dlk53cs0cmnp.md) | major | 2018-07-17 05:33 UTC | 2018-07-17 06:16 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is currently unavailable for some customers](https://rewindex.com/company/hubspot/incidents/3h6g6l4ct9hs.md) | major | 2018-07-17 19:20 UTC | 2018-07-17 20:29 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Intermittent availability to Snyk services](https://rewindex.com/company/snyk/incidents/cn1hk8m3lg7g.md) | major | 2018-07-17 19:23 UTC | 2018-07-17 20:07 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Availabilty issues](https://rewindex.com/company/bugsnag/incidents/djt6t2b0x3w3.md) | major | 2018-07-17 19:24 UTC | 2018-07-17 20:12 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [GCP Connectivity Issues](https://rewindex.com/company/jfrog/incidents/r0191ff65sf8.md) | major | 2018-07-17 19:31 UTC | 2018-07-17 22:19 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Investigating HTTP outage](https://rewindex.com/company/messagebird-bird/incidents/k3bcglxwqqjw.md) | major | 2018-07-17 19:45 UTC | 2018-07-17 20:22 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [iOS build statuses and logs unavailable](https://rewindex.com/company/expo/incidents/4jh5q49r5mhl.md) | major | 2018-07-17 21:52 UTC | 2018-07-18 00:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call queueing failures](https://rewindex.com/company/plivo/incidents/81byfgbrd2mb.md) | minor | 2018-07-17 09:23 UTC | 2018-07-17 09:34 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Phone outage at our Austin contact center](https://rewindex.com/company/bigcommerce/incidents/0lysbjhxt7jr.md) | minor | 2018-07-17 14:54 UTC | 2018-07-17 16:42 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/20plj59n63gx.md) | minor | 2018-07-17 18:24 UTC | 2018-07-17 19:22 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Google Infrastructure Issues](https://rewindex.com/company/pendo/incidents/b68hlrz9vhk5.md) | minor | 2018-07-17 19:40 UTC | 2018-07-17 20:16 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2018-07-17 21:39:40 UTC](https://rewindex.com/company/github-copilot/incidents/z1f350lg89h9.md) | minor | 2018-07-17 21:39 UTC | 2018-07-17 21:39 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2018-07-17 21:39:40 UTC](https://rewindex.com/company/github/incidents/z1f350lg89h9.md) | minor | 2018-07-17 21:39 UTC | 2018-07-17 21:39 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Cloud Provider Outage Causing API Downtime](https://rewindex.com/company/netlify/incidents/02jjf91y37nm.md) | minor | 2018-07-17 22:46 UTC | 2018-07-17 22:46 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [SSO Login Errors](https://rewindex.com/company/greenhouse/incidents/vls4cf8vwg7g.md) | none | 2018-07-17 14:56 UTC | 2018-07-17 15:38 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [GCP Elastic Cloud regions may be experiencing routing issues due to GCP provider networking issues](https://rewindex.com/company/elastic-cloud/incidents/0h0z11h3bp97.md) | none | 2018-07-17 19:57 UTC | 2018-07-17 20:30 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Intermittent problems serving status pages](https://rewindex.com/company/statuspage/incidents/v0ctbw20x441.md) | none | 2018-07-17 20:09 UTC | 2018-07-17 21:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Partial outage in hm-us-east](https://rewindex.com/company/grafana-cloud/incidents/2mttcrldjk3b.md) | major | 2018-07-16 23:27 UTC | 2018-07-17 00:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Reporting service delay](https://rewindex.com/company/smartsheet/incidents/1rcnck3p8pd3.md) | minor | 2018-07-16 19:37 UTC | 2018-07-20 18:50 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Delay in API Event creation](https://rewindex.com/company/box/incidents/grbjl4mmd9v8.md) | minor | 2018-07-16 21:05 UTC | 2018-07-17 21:43 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Network Maintenance - JFK Data Center - July 17](https://rewindex.com/company/bandwidth/incidents/twqpv1jkn51h.md) | maintenance | 2018-07-17 04:00 UTC | 2018-07-17 09:47 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Network Maintenance - JFK Data Center - July 18](https://rewindex.com/company/bandwidth/incidents/7bl0qs06z8xt.md) | maintenance | 2018-07-17 21:59 UTC | not resolved | unknown |

## Cite this

25 vendor-reported incidents started on 2018-07-17 (UTC) across 24 vendors, 15 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-07-17
- Citation: Rewindex daily outage roundup, “Outages on July 17, 2018” (2018-07-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-07-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 17, 2018 (2018-07-17)](https://rewindex.com/outages/2018-07-17)`


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Canonical: https://rewindex.com/outages/2018-07-17 · Markdown: https://rewindex.com/outages/2018-07-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:16.055Z