# Outages on January 30, 2018 (UTC)

> 12 incidents started on January 30, 2018 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Help Scout); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-01-30
Last updated: 2018-01-30T23:48:00Z

- Incidents started: 12 (major/critical: 1, other: 11) across 10 vendors
- Still open from earlier days: 4 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 1, minor 5, none 6
- Previous day with incidents: [2018-01-29](https://rewindex.com/outages/2018-01-29.md) · Next: [2018-01-31](https://rewindex.com/outages/2018-01-31.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Help Desk API, Mobile API Issues and Connection Errors](https://rewindex.com/company/help-scout/incidents/bclk035s3618.md) | major | 2018-01-30 21:39 UTC | 2018-01-30 22:07 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users unable to print or send Quotes or Purchase Orders](https://rewindex.com/company/xero/incidents/gz8gvnlspjjh.md) | minor | 2018-01-30 00:39 UTC | 2018-01-30 02:31 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [The HubSpot Application is currently unavailable in Australia.](https://rewindex.com/company/hubspot/incidents/6njb33chw3hm.md) | minor | 2018-01-30 00:56 UTC | 2018-01-30 01:52 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Build queue on MacOS (Standard) stacks](https://rewindex.com/company/bitrise/incidents/1w8jrqrwc57c.md) | minor | 2018-01-30 15:01 UTC | 2018-01-30 19:11 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Issues with BigCommerce caching infrastructure](https://rewindex.com/company/bigcommerce/incidents/6f5ks3t1z4vr.md) | minor | 2018-01-30 17:31 UTC | 2018-01-30 18:03 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Incoming calls incident on Canadian numbers](https://rewindex.com/company/aircall/incidents/j323n790z2tb.md) | minor | 2018-01-30 18:56 UTC | 2018-01-30 19:20 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Data collection and access temporarily interrupted](https://rewindex.com/company/hotjar/incidents/4s2vt1hzt0z4.md) | none | 2018-01-30 14:46 UTC | 2018-01-30 15:33 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Phone outage at our Austin call center](https://rewindex.com/company/bigcommerce/incidents/p1y0l5925n52.md) | none | 2018-01-30 18:10 UTC | 2018-01-30 18:19 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Scheduled maintenance on templates API for SparkPost and some US-hosted Sparkpost Enterprise customers](https://rewindex.com/company/sparkpost/incidents/bx5y94qp02nk.md) | none | 2018-01-30 18:45 UTC | 2018-01-30 22:09 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Package pages are slow to load or unavailable](https://rewindex.com/company/npm/incidents/0qxjf0qkrfwj.md) | none | 2018-01-30 21:08 UTC | 2018-01-30 21:41 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Page settings is currently unavailable for all customers](https://rewindex.com/company/hubspot/incidents/g9bhvtnk55rv.md) | none | 2018-01-30 23:14 UTC | 2018-01-30 23:48 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/yyzmrjxk78mb.md) | none | 2018-01-30 23:24 UTC | 2018-01-30 23:47 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Degraded performance](https://rewindex.com/company/optimizely/incidents/5qwj51c5fky9.md) | minor | 2018-01-25 11:47 UTC | 2018-02-08 15:51 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Data Collection Errors](https://rewindex.com/company/pendo/incidents/fzlv0d4q5qnq.md) | minor | 2018-01-29 20:50 UTC | 2018-01-30 00:01 UTC | resolved |
| [DNSimple](https://rewindex.com/company/dnsimple.md) | [DNS resolution issues in AMS](https://rewindex.com/company/dnsimple/incidents/d667pmrhw34v.md) | none | 2018-01-29 11:00 UTC | 2018-01-30 02:40 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Partial Data Collection Outage](https://rewindex.com/company/mux/incidents/9b6kt8p7ccnp.md) | none | 2018-01-29 23:15 UTC | 2018-01-30 02:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency IP Maintenance in DFW/RDU Data Centers](https://rewindex.com/company/bandwidth/incidents/sx2f7xj998f4.md) | maintenance | 2018-01-30 03:00 UTC | 2018-01-30 04:00 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/aptible/incidents/mhxqqhst2g26.md) | maintenance | 2018-01-30 05:01 UTC | 2018-01-30 05:57 UTC | resolved |

## Cite this

12 vendor-reported incidents started on 2018-01-30 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-01-30
- Citation: Rewindex daily outage roundup, “Outages on January 30, 2018” (2018-01-30 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-01-30 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 30, 2018 (2018-01-30)](https://rewindex.com/outages/2018-01-30)`


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Canonical: https://rewindex.com/outages/2018-01-30 · Markdown: https://rewindex.com/outages/2018-01-30.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:43:47.904Z