# Outages on January 5, 2018 (UTC)

> 12 incidents started on January 5, 2018 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Red Hat (incl. Quay.io)); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2018-01-05
Last updated: 2018-01-06T13:54:00Z

- Incidents started: 12 (major/critical: 1, other: 11) across 9 vendors
- Still open from earlier days: 7 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 1, minor 9, none 2
- Previous day with incidents: [2018-01-04](https://rewindex.com/outages/2018-01-04.md) · Next: [2018-01-06](https://rewindex.com/outages/2018-01-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal Incident](https://rewindex.com/company/red-hat/incidents/nqqs15wqcj8h.md) | major | 2018-01-05 13:55 UTC | 2018-01-05 18:22 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Failing dashboard queries](https://rewindex.com/company/heap/incidents/7vwsdn5lbvz9.md) | minor | 2018-01-05 06:02 UTC | 2018-01-05 10:03 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Call & Chat Center Currently Offline (Webcase Still Online)](https://rewindex.com/company/bigcommerce/incidents/7c9xt7481vqp.md) | minor | 2018-01-05 06:34 UTC | 2018-01-05 08:00 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Dedicated Host Failure](https://rewindex.com/company/aptible/incidents/087jblk3pbv2.md) | minor | 2018-01-05 13:48 UTC | 2018-01-05 13:53 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot hosted content not loading for some users](https://rewindex.com/company/hubspot/incidents/7cj8fxkp42hm.md) | minor | 2018-01-05 16:34 UTC | 2018-01-05 16:34 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/7tshkxq5pgh2.md) | minor | 2018-01-05 18:00 UTC | 2018-01-05 19:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Slowdown in retrieving voice recordings](https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n.md) | minor | 2018-01-05 18:37 UTC | 2018-01-06 01:27 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Integrations Delays](https://rewindex.com/company/segment/incidents/wbk1phwdd7v5.md) | minor | 2018-01-05 19:47 UTC | 2018-01-05 22:58 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some users may be experiencing issues accessing Box](https://rewindex.com/company/box/incidents/4941dzpdbczr.md) | minor | 2018-01-05 21:07 UTC | 2018-01-05 22:01 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Slow and Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/49mc9yxl3z64.md) | minor | 2018-01-05 21:28 UTC | 2018-01-05 23:32 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Email reports are temporarily delayed](https://rewindex.com/company/heap/incidents/wp28y7xg1xvn.md) | none | 2018-01-05 00:16 UTC | 2018-01-05 00:41 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Meltdown & Spectre vulnerabilities update](https://rewindex.com/company/contentful/incidents/y9tw2ywj434g.md) | none | 2018-01-05 15:33 UTC | 2018-01-05 15:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Iterable](https://rewindex.com/company/iterable.md) | [Partial Degraded User Update and Analytics Processing](https://rewindex.com/company/iterable/incidents/519r8zbbjd34.md) | major | 2018-01-04 21:22 UTC | 2018-01-05 16:01 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Embedded CTAs not loading for AdBlock users](https://rewindex.com/company/hubspot/incidents/67mrmp6h4414.md) | minor | 2018-01-02 14:42 UTC | 2018-01-08 21:01 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Monitoring impact of "Meltdown" related to Intel security vulnerability](https://rewindex.com/company/braze/incidents/cnxp56g7d547.md) | minor | 2018-01-04 15:57 UTC | 2018-01-05 06:58 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Debugger Delays](https://rewindex.com/company/segment/incidents/9w5b5pjyk122.md) | minor | 2018-01-04 19:30 UTC | 2018-01-05 01:39 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Contact search experiencing intermittent failures](https://rewindex.com/company/hubspot/incidents/9q3jgnzcct26.md) | minor | 2018-01-04 21:32 UTC | 2018-01-05 20:57 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Failing Dashboard Queries](https://rewindex.com/company/heap/incidents/hncr2ty68df1.md) | minor | 2018-01-04 22:51 UTC | 2018-01-05 00:14 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Recent Order data missing in Control Panel Analytics](https://rewindex.com/company/bigcommerce/incidents/xqjg1x6sjf9c.md) | minor | 2018-01-04 22:55 UTC | 2018-01-10 18:04 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - London](https://rewindex.com/company/linode-akamai/incidents/zfkgv9p44g4p.md) | maintenance | 2018-01-05 00:03 UTC | 2018-01-05 03:56 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Lish Maintenance in Fremont](https://rewindex.com/company/linode-akamai/incidents/h08xrs5qcpbf.md) | maintenance | 2018-01-05 13:54 UTC | not resolved | unknown |

## Cite this

12 vendor-reported incidents started on 2018-01-05 (UTC) across 9 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2018-01-05
- Citation: Rewindex daily outage roundup, “Outages on January 5, 2018” (2018-01-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2018-01-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 5, 2018 (2018-01-05)](https://rewindex.com/outages/2018-01-05)`


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Canonical: https://rewindex.com/outages/2018-01-05 · Markdown: https://rewindex.com/outages/2018-01-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:43:50.398Z