# Outages on December 20, 2017 (UTC)

> 16 incidents started on December 20, 2017 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Red Hat (incl. Quay.io), Bandwidth); 1 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-12-20
Last updated: 2017-12-21T04:01:00Z

- Incidents started: 16 (major/critical: 2, other: 14) across 11 vendors
- Still open from earlier days: 1 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: major 2, minor 5, none 9
- Previous day with incidents: [2017-12-19](https://rewindex.com/outages/2017-12-19.md) · Next: [2017-12-21](https://rewindex.com/outages/2017-12-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal Knowledgebase & Search Incident](https://rewindex.com/company/red-hat/incidents/zs6217cqq7y3.md) | major | 2017-12-20 16:03 UTC | 2017-12-20 17:53 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 248  - Richmond, VA](https://rewindex.com/company/bandwidth/incidents/hvfc075dp6pr.md) | major | 2017-12-20 22:28 UTC | 2017-12-21 03:18 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [WorkflowMax and Practice Manager - Global Search not returning results](https://rewindex.com/company/xero/incidents/syvjr23826rq.md) | minor | 2017-12-20 05:10 UTC | 2017-12-20 07:33 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Application and Query Errors](https://rewindex.com/company/heap/incidents/bwchqw4yqb8y.md) | minor | 2017-12-20 07:03 UTC | 2017-12-20 20:08 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Mercurial users may experience issues updating repository settings](https://rewindex.com/company/bitbucket/incidents/4m3tty4wqw78.md) | minor | 2017-12-20 08:50 UTC | 2017-12-20 14:04 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/ywx7xb7flyxp.md) | minor | 2017-12-20 14:07 UTC | 2017-12-21 02:24 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/6mprq8qrn59l.md) | minor | 2017-12-20 21:11 UTC | 2017-12-20 23:40 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [UI Connection Errors](https://rewindex.com/company/stitch/incidents/gxqxjthcwrxy.md) | none | 2017-12-20 16:56 UTC | 2017-12-20 16:56 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [HubSpot Authorization Errors](https://rewindex.com/company/stitch/incidents/jcczn6nkyzcn.md) | none | 2017-12-20 17:09 UTC | 2017-12-20 21:48 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Image Processing Issues](https://rewindex.com/company/squarespace/incidents/t9mvl0h0fbnq.md) | none | 2017-12-20 18:15 UTC | 2017-12-20 18:26 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Elevated Dashboard API Errors](https://rewindex.com/company/mux/incidents/l4qzsv4m6gnz.md) | none | 2017-12-20 18:58 UTC | 2017-12-20 19:18 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/p7t7j8d89b54.md) | none | 2017-12-20 21:18 UTC | 2017-12-20 21:39 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [App timing out/erroring intermittently](https://rewindex.com/company/segment/incidents/2lxssb06y2wv.md) | none | 2017-12-20 22:37 UTC | 2017-12-21 03:38 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Elevated Dashboard API Errors](https://rewindex.com/company/mux/incidents/5yv74q6lp58m.md) | none | 2017-12-20 22:53 UTC | 2017-12-21 00:51 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Panoply Loading Errors](https://rewindex.com/company/stitch/incidents/x5l1rfh6rrgn.md) | none | 2017-12-20 23:19 UTC | 2017-12-21 04:01 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Destinations Data Delay](https://rewindex.com/company/segment/incidents/qvlh8zhhnf7v.md) | none | 2017-12-20 23:55 UTC | 2017-12-21 03:05 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Data missing in Control Panel Analytics and Insights](https://rewindex.com/company/bigcommerce/incidents/dhjr57745jzd.md) | minor | 2017-12-14 03:19 UTC | 2017-12-22 00:32 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Scheduled Dashboard Downtime](https://rewindex.com/company/heap/incidents/9nfvkg17p826.md) | maintenance | 2017-12-20 06:00 UTC | 2017-12-20 07:00 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2017-12-20 (UTC) across 11 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-12-20
- Citation: Rewindex daily outage roundup, “Outages on December 20, 2017” (2017-12-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-12-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 20, 2017 (2017-12-20)](https://rewindex.com/outages/2017-12-20)`


---
Canonical: https://rewindex.com/outages/2017-12-20 · Markdown: https://rewindex.com/outages/2017-12-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:17.197Z
