# Outages on December 4, 2017 (UTC)

> 12 incidents started on December 4, 2017 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Help Scout); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-12-04
Last updated: 2017-12-11T15:01:00Z

- Incidents started: 12 (major/critical: 1, other: 11) across 12 vendors
- Still open from earlier days: 2 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: major 1, minor 7, none 4
- Previous day with incidents: [2017-12-03](https://rewindex.com/outages/2017-12-03.md) · Next: [2017-12-05](https://rewindex.com/outages/2017-12-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/jwxjtnn0yrqr.md) | major | 2017-12-04 22:11 UTC | 2017-12-04 22:24 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/2t1z68jpj1w8.md) | minor | 2017-12-04 02:13 UTC | 2017-12-04 04:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Large percentage of inbound calls to Israeli phone numbers dropped](https://rewindex.com/company/twilio/incidents/f2cxv312vw2f.md) | minor | 2017-12-04 13:26 UTC | 2017-12-04 14:00 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Uncached Content Errors](https://rewindex.com/company/netlify/incidents/3sty5n3lklzt.md) | minor | 2017-12-04 16:06 UTC | 2017-12-04 16:06 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [SparkPost application log-in not working for some SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/0sv89dzh483x.md) | minor | 2017-12-04 18:00 UTC | 2017-12-04 19:08 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Problem buying shipping labels from DHL Express.](https://rewindex.com/company/shopify/incidents/j9ddy9qqy8r4.md) | minor | 2017-12-04 20:26 UTC | 2017-12-04 20:38 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some users may be experiencing issues accessing Box](https://rewindex.com/company/box/incidents/zwn0qz3f6knc.md) | minor | 2017-12-04 21:27 UTC | 2017-12-04 22:05 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Intermittent issues with workflows, email, analytics, and other tools that rely on contacts](https://rewindex.com/company/hubspot/incidents/m82cmpvlzr62.md) | minor | 2017-12-04 22:03 UTC | 2017-12-04 23:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Outbound Calling](https://rewindex.com/company/bandwidth/incidents/3zh3jhpfj6sm.md) | none | 2017-12-04 17:34 UTC | 2017-12-04 18:25 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Job Scheduling Delays](https://rewindex.com/company/stitch/incidents/n2b93wfs4972.md) | none | 2017-12-04 22:25 UTC | 2017-12-04 23:06 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Delay in API Call Processing](https://rewindex.com/company/activecampaign/incidents/jkkq6sgjjb1j.md) | none | 2017-12-04 23:00 UTC | 2017-12-11 15:01 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Data delivery to Zaius is delayed](https://rewindex.com/company/segment/incidents/zhrf5fhrkj1k.md) | none | 2017-12-04 23:58 UTC | 2017-12-05 00:31 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Account Connectivity Issues](https://rewindex.com/company/activecampaign/incidents/93g3q2qt88bg.md) | none | 2017-11-28 18:23 UTC | 2017-12-05 18:20 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [System Generated Emails delayed for Yahoo email users](https://rewindex.com/company/smartsheet/incidents/jq0wq1t1m49t.md) | none | 2017-12-02 20:26 UTC | 2017-12-05 05:04 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Scheduled\] Squarespace 5 maintenance](https://rewindex.com/company/squarespace/incidents/pc8rj0bw40gd.md) | maintenance | 2017-12-04 15:42 UTC | 2017-12-04 16:19 UTC | resolved |

## Cite this

12 vendor-reported incidents started on 2017-12-04 (UTC) across 12 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-12-04
- Citation: Rewindex daily outage roundup, “Outages on December 4, 2017” (2017-12-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-12-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 4, 2017 (2017-12-04)](https://rewindex.com/outages/2017-12-04)`


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Canonical: https://rewindex.com/outages/2017-12-04 · Markdown: https://rewindex.com/outages/2017-12-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:43:49.317Z
