# Outages on October 23, 2017 (UTC) > 9 incidents started on October 23, 2017 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Help Scout); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2017-10-23 Last updated: 2017-10-27T21:23:00Z - Incidents started: 9 (major/critical: 1, other: 8) across 9 vendors - Still open from earlier days: 4 · Maintenance windows: 1 · Detected outage events: 0 - By vendor impact label: major 1, minor 5, none 3 - Previous day with incidents: [2017-10-22](https://rewindex.com/outages/2017-10-22.md) · Next: [2017-10-24](https://rewindex.com/outages/2017-10-24.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/c1rpp0hrrsn6.md) | major | 2017-10-23 15:46 UTC | 2017-10-23 17:31 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Increased latency when updating modules within Functions](https://rewindex.com/company/twilio/incidents/vbbvw3d559vk.md) | minor | 2017-10-23 00:26 UTC | 2017-10-23 00:56 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [Some Box Users May Be Unable to Use FTP](https://rewindex.com/company/box/incidents/lts6zwyqk2s1.md) | minor | 2017-10-23 07:13 UTC | 2017-10-23 08:19 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [Delays in alerts emails](https://rewindex.com/company/logz-io/incidents/xy8fmnr0ghv5.md) | minor | 2017-10-23 12:09 UTC | 2017-10-23 14:07 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Elevated web error rates](https://rewindex.com/company/datadog/incidents/7wrpccnq6gkd.md) | minor | 2017-10-23 12:40 UTC | 2017-10-23 13:10 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary data latency](https://rewindex.com/company/heap/incidents/zg69s0zvn90c.md) | minor | 2017-10-23 19:42 UTC | 2017-10-27 21:23 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Clearbit Enrichment and Clearbit Reveal Data Delay](https://rewindex.com/company/segment/incidents/3ycl6t7rs707.md) | none | 2017-10-23 17:04 UTC | 2017-10-25 16:59 UTC | resolved | | [Mapbox](https://rewindex.com/company/mapbox.md) | [Increased error rate on maps and search API's](https://rewindex.com/company/mapbox/incidents/wj2pp64b61kb.md) | none | 2017-10-23 18:41 UTC | 2017-10-23 20:37 UTC | resolved | | [Squarespace](https://rewindex.com/company/squarespace.md) | [Image Processing Issues](https://rewindex.com/company/squarespace/incidents/rszhrsm9xk7k.md) | none | 2017-10-23 20:49 UTC | 2017-10-23 21:22 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Heap](https://rewindex.com/company/heap.md) | [Collectors and Heap App experiencing intermittent errors](https://rewindex.com/company/heap/incidents/pppxwjs90qt4.md) | minor | 2017-10-19 20:26 UTC | 2017-10-24 19:46 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Delays In Credit Card Processing](https://rewindex.com/company/twilio/incidents/g03w4h08kfb5.md) | minor | 2017-10-20 20:46 UTC | 2017-10-24 18:19 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/tvn82w4wb8lj.md) | none | 2017-10-22 19:10 UTC | 2017-10-23 03:22 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [Registry and Website reads](https://rewindex.com/company/npm/incidents/qnttfrf9y3g1.md) | none | 2017-10-22 23:40 UTC | 2017-10-23 00:57 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Scheduled\] Squarespace Developer Platform Maintenance](https://rewindex.com/company/squarespace/incidents/wbttvpbmhkcn.md) | maintenance | 2017-10-23 13:30 UTC | 2017-10-23 14:05 UTC | resolved | ## Cite this 9 vendor-reported incidents started on 2017-10-23 (UTC) across 9 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2017-10-23 - Citation: Rewindex daily outage roundup, “Outages on October 23, 2017” (2017-10-23 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-10-23 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 23, 2017 (2017-10-23)](https://rewindex.com/outages/2017-10-23)` --- Canonical: https://rewindex.com/outages/2017-10-23 · Markdown: https://rewindex.com/outages/2017-10-23.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:49.304Z