# Outages on August 9, 2017 (UTC)

> 18 incidents started on August 9, 2017 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Help Scout, Bandwidth, PyPI (Python Infrastructure)); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-08-09
Last updated: 2017-08-10T01:59:00Z

- Incidents started: 18 (major/critical: 3, other: 15) across 15 vendors
- Still open from earlier days: 3 · Maintenance windows: 1 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 7, none 8
- Previous day with incidents: [2017-08-08](https://rewindex.com/outages/2017-08-08.md) · Next: [2017-08-10](https://rewindex.com/outages/2017-08-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/t38td0htsw0q.md) | critical | 2017-08-09 20:15 UTC | 2017-08-09 21:06 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 956 - Johnson City TN](https://rewindex.com/company/bandwidth/incidents/2qj137ry3z2n.md) | major | 2017-08-09 04:20 UTC | 2017-08-09 08:14 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [bugs.python.org outage](https://rewindex.com/company/pypi/incidents/f5w6wvmnc4j8.md) | major | 2017-08-09 21:02 UTC | 2017-08-10 01:59 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND Issues](https://rewindex.com/company/optimizely/incidents/dt2gy638fk88.md) | minor | 2017-08-09 04:13 UTC | 2017-08-09 04:16 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Transactional email delayed](https://rewindex.com/company/buildkite/incidents/1tsgw24kxcqx.md) | minor | 2017-08-09 06:21 UTC | 2017-08-09 06:24 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to upload images](https://rewindex.com/company/canva/incidents/bdsrkjsdj7g5.md) | minor | 2017-08-09 14:13 UTC | 2017-08-09 14:31 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Degraded performance](https://rewindex.com/company/buildkite/incidents/gkw47tp5bs57.md) | minor | 2017-08-09 14:45 UTC | 2017-08-09 15:26 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Partial Reduction on Capacity for Private MacOS builds.](https://rewindex.com/company/travis-ci/incidents/sqg76wvpyc4x.md) | minor | 2017-08-09 18:31 UTC | 2017-08-09 20:16 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [Some users may be experiencing delays with API Events, Box Sync and Box Drive](https://rewindex.com/company/box/incidents/qw85vhb9j1x9.md) | minor | 2017-08-09 18:42 UTC | 2017-08-09 22:56 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow Page Loads](https://rewindex.com/company/help-scout/incidents/c91dp02st2f1.md) | minor | 2017-08-09 18:58 UTC | 2017-08-09 19:14 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Connectivity errors](https://rewindex.com/company/lightstep/incidents/550sjz8t33f3.md) | none | 2017-08-09 00:15 UTC | 2017-08-09 00:34 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rates](https://rewindex.com/company/launchdarkly/incidents/xzrhxp3d78r0.md) | none | 2017-08-09 01:47 UTC | 2017-08-09 03:42 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Trial Creation Issues](https://rewindex.com/company/squarespace/incidents/xth37bq563vb.md) | none | 2017-08-09 13:12 UTC | 2017-08-09 14:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increased SMS delivery delays in India, Pakistan and Thailand from 12:21-13:00 UTC](https://rewindex.com/company/twilio/incidents/jw11d241j2sx.md) | none | 2017-08-09 13:34 UTC | 2017-08-09 13:34 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Upload issue on Canva - Resolved](https://rewindex.com/company/canva/incidents/8m8vy8932ry0.md) | none | 2017-08-09 14:42 UTC | 2017-08-09 14:42 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Unexpected problem](https://rewindex.com/company/shopify/incidents/323ffnwvvxtm.md) | none | 2017-08-09 15:30 UTC | 2017-08-09 17:10 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [UI failing to add new projects](https://rewindex.com/company/circleci/incidents/d4ss2vytldwn.md) | none | 2017-08-09 18:38 UTC | 2017-08-09 20:16 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Toll Free SMS Carrier issue](https://rewindex.com/company/plivo/incidents/th0kfk7n96qg.md) | none | 2017-08-09 23:09 UTC | 2017-08-09 23:09 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data collection is currently experiencing issues.](https://rewindex.com/company/amplitude/incidents/pytcstypvbjz.md) | major | 2017-08-08 18:42 UTC | 2017-08-09 04:48 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Amplitude — data delay](https://rewindex.com/company/segment/incidents/kkq6dbf8xwv4.md) | minor | 2017-08-08 18:58 UTC | 2017-08-09 15:38 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Reduced macOS capacity for public and private builds.](https://rewindex.com/company/travis-ci/incidents/p3wv8zvkz3zb.md) | minor | 2017-08-08 21:09 UTC | 2017-08-09 02:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/mbcctmmplm82.md) | maintenance | 2017-08-09 03:01 UTC | 2017-08-09 05:01 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2017-08-09 (UTC) across 15 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-08-09
- Citation: Rewindex daily outage roundup, “Outages on August 9, 2017” (2017-08-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-08-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 9, 2017 (2017-08-09)](https://rewindex.com/outages/2017-08-09)`


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Canonical: https://rewindex.com/outages/2017-08-09 · Markdown: https://rewindex.com/outages/2017-08-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:21.573Z