# Outages on July 10, 2017 (UTC)

> 10 incidents started on July 10, 2017 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Xero, Help Scout); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2017-07-10
Last updated: 2017-07-14T10:58:00Z

- Incidents started: 10 (major/critical: 2, other: 8) across 9 vendors
- Still open from earlier days: 2 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 2, minor 6, none 2
- Previous day with incidents: [2017-07-09](https://rewindex.com/outages/2017-07-09.md) · Next: [2017-07-11](https://rewindex.com/outages/2017-07-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Delay with processing payroll emails](https://rewindex.com/company/xero/incidents/pst1ncb1fdmb.md) | major | 2017-07-10 08:58 UTC | 2017-07-14 10:58 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Errors](https://rewindex.com/company/help-scout/incidents/x4d2gj3x0x26.md) | major | 2017-07-10 16:37 UTC | 2017-07-10 17:39 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Slow loading times on some pipeline pages](https://rewindex.com/company/buildkite/incidents/qxmzcg4qrnbz.md) | minor | 2017-07-10 01:40 UTC | 2017-07-10 02:11 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap SQL Syncs](https://rewindex.com/company/heap/incidents/bsp4q0vvqlg3.md) | minor | 2017-07-10 14:46 UTC | 2017-07-12 15:43 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Report Dashboard emails not fully rendering](https://rewindex.com/company/hubspot/incidents/qyr61khk1xmr.md) | minor | 2017-07-10 14:58 UTC | 2017-07-11 15:42 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Marketing Email sending is currently delayed for some customers.](https://rewindex.com/company/hubspot/incidents/3177tvk2t1q3.md) | minor | 2017-07-10 17:26 UTC | 2017-07-10 23:59 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated latency on Geocoding API](https://rewindex.com/company/mapbox/incidents/qxp78phwwn26.md) | minor | 2017-07-10 18:46 UTC | 2017-07-10 19:22 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Site Degraded](https://rewindex.com/company/gusto/incidents/jcltzc6zx2nb.md) | minor | 2017-07-10 23:06 UTC | 2017-07-10 23:10 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Help Docs currently unavailable](https://rewindex.com/company/trello/incidents/lkss701scg20.md) | none | 2017-07-10 17:09 UTC | 2017-07-10 17:56 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [One of our fleet of database clusters is experiencing some instability.](https://rewindex.com/company/activecampaign/incidents/mffl4vt3gdnr.md) | none | 2017-07-10 17:43 UTC | 2017-07-10 21:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sentry](https://rewindex.com/company/sentry.md) | [Temporarily Unable to Process Events](https://rewindex.com/company/sentry/incidents/w5flhd0ptnm1.md) | none | 2017-07-07 13:17 UTC | 2017-07-10 17:13 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Messages not sending](https://rewindex.com/company/discord/incidents/ywdwttd6b0hg.md) | none | 2017-07-09 22:36 UTC | 2017-07-10 00:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [\[Scheduled\] Updating Backend Framework](https://rewindex.com/company/unbounce/incidents/pj7xnwrckrk9.md) | maintenance | 2017-07-10 16:30 UTC | 2017-07-11 21:43 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Network Maintenance](https://rewindex.com/company/optimizely/incidents/21brk3njt9v7.md) | maintenance | 2017-07-10 22:00 UTC | 2017-07-11 00:00 UTC | resolved |

## Cite this

10 vendor-reported incidents started on 2017-07-10 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2017-07-10
- Citation: Rewindex daily outage roundup, “Outages on July 10, 2017” (2017-07-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-07-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 10, 2017 (2017-07-10)](https://rewindex.com/outages/2017-07-10)`


---
Canonical: https://rewindex.com/outages/2017-07-10 · Markdown: https://rewindex.com/outages/2017-07-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:11:40.004Z
