# Outages on January 13, 2017 (UTC) > 18 incidents started on January 13, 2017 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (GitHub Copilot, GitHub, CircleCI); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2017-01-13 Last updated: 2017-01-14T12:45:00Z - Incidents started: 18 (major/critical: 4, other: 14) across 17 vendors - Still open from earlier days: 4 · Maintenance windows: 1 · Detected outage events: 0 - By vendor impact label: major 4, minor 5, none 9 - Previous day with incidents: [2017-01-12](https://rewindex.com/outages/2017-01-12.md) · Next: [2017-01-14](https://rewindex.com/outages/2017-01-14.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2017-01-13 16:14:40 UTC](https://rewindex.com/company/github-copilot/incidents/ttmp11jsnf53.md) | major | 2017-01-13 16:14 UTC | 2017-01-13 16:14 UTC | resolved | | [GitHub](https://rewindex.com/company/github.md) | [Incident on 2017-01-13 16:14:40 UTC](https://rewindex.com/company/github/incidents/ttmp11jsnf53.md) | major | 2017-01-13 16:14 UTC | 2017-01-13 16:14 UTC | resolved | | [CircleCI](https://rewindex.com/company/circleci.md) | [Github Outage](https://rewindex.com/company/circleci/incidents/t8zgc1cw0jb4.md) | major | 2017-01-13 16:27 UTC | 2017-01-13 17:27 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [Delayed Metrics](https://rewindex.com/company/datadog/incidents/qy4yv4b9yw37.md) | major | 2017-01-13 21:36 UTC | 2017-01-13 22:30 UTC | resolved | | [Braze](https://rewindex.com/company/braze.md) | [Slow connectivity to the web dashboard](https://rewindex.com/company/braze/incidents/kx1jnyxmdd9w.md) | minor | 2017-01-13 14:59 UTC | 2017-01-13 15:34 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow page loads](https://rewindex.com/company/help-scout/incidents/wp1dkzj1z7vs.md) | minor | 2017-01-13 17:38 UTC | 2017-01-13 17:58 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Issues with PayPal and Payflow](https://rewindex.com/company/shopify/incidents/txfqbm2h71tn.md) | minor | 2017-01-13 19:36 UTC | 2017-01-14 12:45 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Short code delays to some T-Mobile subscribers in the US](https://rewindex.com/company/twilio/incidents/s32fms96dm83.md) | minor | 2017-01-13 20:08 UTC | 2017-01-14 09:33 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Errors and slow responses in a single database cluster](https://rewindex.com/company/bigcommerce/incidents/f9sdxrkn83rz.md) | minor | 2017-01-13 20:18 UTC | 2017-01-13 20:25 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Application & API](https://rewindex.com/company/smartsheet/incidents/kwzbc3xsnfbf.md) | none | 2017-01-13 00:54 UTC | 2017-01-13 21:32 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Dashboard downtime](https://rewindex.com/company/heap/incidents/ydvpt3gy60tl.md) | none | 2017-01-13 07:10 UTC | 2017-01-13 07:10 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Issues with Support Email](https://rewindex.com/company/contentful/incidents/ww8vn8gr5c4s.md) | none | 2017-01-13 10:03 UTC | 2017-01-13 15:43 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot Notification emails delayed by up to 30 minutes](https://rewindex.com/company/hubspot/incidents/7w8kwjthq3s9.md) | none | 2017-01-13 15:48 UTC | 2017-01-13 16:23 UTC | resolved | | [Snyk](https://rewindex.com/company/snyk.md) | [GitHub service outage](https://rewindex.com/company/snyk/incidents/yw5ftmn35lp6.md) | none | 2017-01-13 16:17 UTC | 2017-01-13 17:04 UTC | resolved | | [imgix](https://rewindex.com/company/imgix.md) | [Purge request latency](https://rewindex.com/company/imgix/incidents/zk0lvjj8y44h.md) | none | 2017-01-13 18:01 UTC | 2017-01-13 22:32 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Part of Post-Send Email Analytics Not Loading](https://rewindex.com/company/hubspot/incidents/w2bkhnvmg50w.md) | none | 2017-01-13 19:15 UTC | 2017-01-13 20:53 UTC | resolved | | [LogRocket](https://rewindex.com/company/logrocket.md) | [Processing delays](https://rewindex.com/company/logrocket/incidents/5pvfb03dp5k5.md) | none | 2017-01-13 21:42 UTC | 2017-01-13 22:16 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [increased origin latency resulting in burst of 503s](https://rewindex.com/company/npm/incidents/433rbgt7p9bn.md) | none | 2017-01-13 23:03 UTC | 2017-01-13 23:03 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Support Phone Outage](https://rewindex.com/company/linode-akamai/incidents/l8jwv5z4z2tp.md) | minor | 2017-01-10 15:56 UTC | 2017-01-16 17:53 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/yfg90rryl2y2.md) | minor | 2017-01-12 23:19 UTC | 2017-01-13 03:54 UTC | resolved | | [Discord](https://rewindex.com/company/discord.md) | [Intermittently high API latency](https://rewindex.com/company/discord/incidents/8bkfdkfc1tnd.md) | none | 2017-01-08 20:43 UTC | 2017-01-13 19:42 UTC | resolved | | [FullStory](https://rewindex.com/company/fullstory.md) | [Elevated Search & Indexing Errors](https://rewindex.com/company/fullstory/incidents/y42wry5zf58b.md) | none | 2017-01-10 15:32 UTC | 2017-01-16 21:48 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - Dallas, Atlanta](https://rewindex.com/company/linode-akamai/incidents/z4wr6djfc6js.md) | maintenance | 2017-01-13 08:24 UTC | 2017-01-13 10:00 UTC | resolved | ## Cite this 18 vendor-reported incidents started on 2017-01-13 (UTC) across 17 vendors, 4 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2017-01-13 - Citation: Rewindex daily outage roundup, “Outages on January 13, 2017” (2017-01-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2017-01-13 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 13, 2017 (2017-01-13)](https://rewindex.com/outages/2017-01-13)` --- Canonical: https://rewindex.com/outages/2017-01-13 · Markdown: https://rewindex.com/outages/2017-01-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:13:22.301Z