# Outages on August 16, 2016 (UTC)

> 13 incidents started on August 16, 2016 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Dropbox Sign, Help Scout, Twilio); 1 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2016-08-16
Last updated: 2016-08-17T00:31:00Z

- Incidents started: 13 (major/critical: 4, other: 9) across 7 vendors
- Still open from earlier days: 1 · Maintenance windows: 0 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 7, none 2
- Previous day with incidents: [2016-08-15](https://rewindex.com/outages/2016-08-15.md) · Next: [2016-08-17](https://rewindex.com/outages/2016-08-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Site outage](https://rewindex.com/company/dropbox-sign/incidents/0bjnm3tggcj0.md) | critical | 2016-08-16 22:39 UTC | 2016-08-16 23:19 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/2y3krllm89f2.md) | major | 2016-08-16 16:32 UTC | 2016-08-16 16:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outage on Programmable Video calls](https://rewindex.com/company/twilio/incidents/nv5kf7l1s8mr.md) | major | 2016-08-16 21:29 UTC | 2016-08-16 21:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outage on Programmable Video calls](https://rewindex.com/company/twilio/incidents/dl685fthn3fv.md) | major | 2016-08-16 22:21 UTC | 2016-08-16 22:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound voice failures](https://rewindex.com/company/twilio/incidents/3btc76175l8c.md) | minor | 2016-08-16 02:06 UTC | 2016-08-16 02:41 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Slow page loads](https://rewindex.com/company/help-scout/incidents/sgw1fc7h9g1k.md) | minor | 2016-08-16 14:21 UTC | 2016-08-16 14:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound & Outbound failures on some US Shortcodes](https://rewindex.com/company/twilio/incidents/ls3h1fr6sg5r.md) | minor | 2016-08-16 16:59 UTC | 2016-08-16 17:18 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Stalled default image OSX builds for travis-ci.org](https://rewindex.com/company/travis-ci/incidents/wrt4td1vc8k1.md) | minor | 2016-08-16 17:13 UTC | 2016-08-16 20:22 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Search in admin and storefront degraded](https://rewindex.com/company/shopify/incidents/k6v587tzvfym.md) | minor | 2016-08-16 20:07 UTC | 2016-08-16 22:44 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Greenhouse Onboarding eSigning Outage](https://rewindex.com/company/greenhouse/incidents/jprx3ynm4ztl.md) | minor | 2016-08-16 23:42 UTC | 2016-08-17 00:10 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Web site, not API, has intermittent access issues](https://rewindex.com/company/dropbox-sign/incidents/yw2nr4b3fncw.md) | minor | 2016-08-16 23:49 UTC | 2016-08-17 00:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Small number of inbound SMS marked as failed](https://rewindex.com/company/twilio/incidents/t97qmfl9qgph.md) | none | 2016-08-16 02:01 UTC | 2016-08-16 02:01 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent issues uploading, viewing, and downloading resumes and files](https://rewindex.com/company/lever/incidents/683767nhvxcg.md) | none | 2016-08-16 17:29 UTC | 2016-08-16 17:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Build failures due to new sudo-enabled Precise and Trusty images](https://rewindex.com/company/travis-ci/incidents/11hp8bhkrkn7.md) | minor | 2016-08-09 23:48 UTC | 2016-08-25 15:07 UTC | resolved |

## Cite this

13 vendor-reported incidents started on 2016-08-16 (UTC) across 7 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2016-08-16
- Citation: Rewindex daily outage roundup, “Outages on August 16, 2016” (2016-08-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2016-08-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 16, 2016 (2016-08-16)](https://rewindex.com/outages/2016-08-16)`


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Canonical: https://rewindex.com/outages/2016-08-16 · Markdown: https://rewindex.com/outages/2016-08-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:56:47.405Z