# Front vs Intercom

> Front vs Intercom (support), from their own status pages: 99.90% vs 99.33% free of major or critical incidents over 90 days, 6 vs 8 incidents; plus silent edits, price changes, deprecations and CVEs.

Canonical: https://rewindex.com/compare/front-vs-intercom
Last updated: 2026-11-04T01:36:00Z

Category: support. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours.

|  | \[Front\](https://rewindex.com/company/front.md) | \[Intercom\](https://rewindex.com/company/intercom.md) |
| --- | --- | --- |
| Free of major/critical incidents, 30 days | 99.71% | 100% |
| Free of major/critical incidents, 90 days | 99.90% | 99.33% |
| Free of any incident, 90 days | 99.48% | 98.77% |
| Outage time (major/critical), 90 days | 2 h 3 min | 14 h 18 min |
| Incidents started, 30 days | 1 | 2 |
| Incidents started, 90 days | 6 | 8 |
| Silently edited or deleted incidents (all time / 90 days) | 0 / 0 | 0 / 0 |
| Price changes detected | 0 | 0 |
| Deprecations and breaking changes | 0 | 0 |
| CVEs mapped to the vendor | 0 | 0 |
| Our archive of the status page starts | 2024-08-29 | 2026-08-03 |

- Uptime: [Front](https://rewindex.com/company/front/uptime.md) · [Intercom](https://rewindex.com/company/intercom/uptime.md)
- Silent edits: [all edited incidents](https://rewindex.com/incidents/edited.md)

_Counts are facts from the vendors’ own pages as archived by Rewindex; incident impact labels are the vendors’ own. Not a ranking._


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Canonical: https://rewindex.com/compare/front-vs-intercom · Markdown: https://rewindex.com/compare/front-vs-intercom.md · JSON: https://rewindex.com/api/v1/compare/front-vs-intercom · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T01:45:55.014Z