# Zoom: Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026

> Zoom maintenance “Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026” on 2026-09-16: impact maintenance (vendor’s label), 24 d, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm
Last updated: 2026-10-10T17:30:12Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-09-16 16:14 UTC · Resolved: 2026-10-10 17:30 UTC · Duration: 24 d
- Updates: 3 · Affected components: Zoom Phone, Zoom Phone - APAC - Zoom Phone
- [Vendor status page: https://status.zoom.us/incidents/m9f13qzdsyzm](https://status.zoom.us/incidents/m9f13qzdsyzm)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **scheduled** 2026-09-16 16:14 UTC: Zoom Phone users registered to the India (Hyderabad) Data Center will be automatically registered in an alternative Data Center (Mumbai) starting at 09th October 2026 04:30 AM PDT (5:00 PM IST on 09th October 2026). During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically. If you are a BYOC (Bring Your Own Carrier) customer, please ensure that your Session Border Controller (SBC) is configured with alternate routing to alternate India (Mumbai) Data Center in addition to the India (Hyderabad) Data Center. During the maintenance window, connectivity to Zoom’s Hyderabad Data Center will be blocked which will force calls from the Session Border Controller (SBC) to failover to Zoom’s India (Mumbai) Data Center. Traffic will continue to be routed through the Zoom's India (Hyderabad) Data Center once the maintenance is completed. For customers that use hardware phones, refer to this link for the devices support the alternative datacenter process as described above: https://support.zoom.com/hc/en/article?id=zm\_kb&sysparm\_article=KB0061373\#h\_01GNZ783VT6YXHES8NSXBA5M9A
- **in progress** 2026-10-09 11:30 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-10 17:30 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Zoom, started 2026-09-16 16:14 UTC, resolved after 24 d, 3 update(s).

- Canonical URL: https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm
- Citation: Zoom, “Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026” (2026-09-16 16:14 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm (CC BY 4.0).
- Markdown link: `[Zoom: Zoom Phone India Maintenance (Hyderabad Data Center): October 09, 2026 (2026-09-16)](https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm)`


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Canonical: https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm · Markdown: https://rewindex.com/company/zoom/incidents/m9f13qzdsyzm.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/m9f13qzdsyzm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:08:51.094Z