# Zoom: Zoom Contact Center Update: November 14, 2026 (No Operational Impact)

> Zoom maintenance “Zoom Contact Center Update: November 14, 2026 (No Operational Impact)” on 2026-11-14: impact maintenance (vendor’s label), 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9
Last updated: 2026-11-14T01:03:36Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: in progress · edited after publishing
- Started: 2026-11-14 01:00 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 2 · Affected components: Zoom Contact Center, Zoom CX - Global - Zoom Contact Center
- [Vendor status page: https://status.zoom.us/incidents/l8n4b82zvbl9](https://status.zoom.us/incidents/l8n4b82zvbl9)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **scheduled** 2026-11-10 17:28 UTC: We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm\_kb&sysparm\_article=KB0067626 for more details. This update includes transfer and release controls that vary based on engagement type in Smart Embed. There is no operational impact. All services will be available during this scheduled update.
- **in progress** 2026-11-14 01:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.

## Rewindex changes for this incident

- 2026-11-14 01:03 UTC: [Incident updated: Zoom Contact Center Update: November 14, 2026 (No Operational Impact)](https://rewindex.com/change/r0c4a7ab1ade8b2.md)

## Cite this

Maintenance posted by Zoom, started 2026-11-14 01:00 UTC, not resolved, 2 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9
- Citation: Zoom, “Zoom Contact Center Update: November 14, 2026 (No Operational Impact)” (2026-11-14 01:00 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9 (CC BY 4.0).
- Markdown link: `[Zoom: Zoom Contact Center Update: November 14, 2026 (No Operational Impact) (2026-11-14)](https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9)`


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Canonical: https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9 · Markdown: https://rewindex.com/company/zoom/incidents/l8n4b82zvbl9.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/l8n4b82zvbl9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T04:38:22.488Z