# Zoom: Service Degradation Affecting Zoom SMS delays in North America.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-03 22:11 UTC · Resolved: 2026-09-03 22:19 UTC · Duration: 8 min
- Updates: 2 · Affected components: SMS/MMS (Inbound/Outbound), Zoom Phone - NORTH AMERICA - SMS/MMS (Inbound/Outbound)
- [Vendor status page: https://stspg.io/9rnhnkdk1njf](https://stspg.io/9rnhnkdk1njf)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-09-03 22:11 UTC: On 09/03/2026, Between 21:30 UTC to 21:50 UTC, a subset of users may have experienced issues with SMS delay in North America.  This incident has been resolved, and the affected services have been restored.
- **resolved** 2026-09-03 22:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/zoom/incidents/jywjp357rlp8 · Markdown: https://rewindex.com/company/zoom/incidents/jywjp357rlp8.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/jywjp357rlp8 · Generated 2026-10-18T12:40:50.922Z