# Zoom: Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 14:53 UTC · Resolved: 2026-08-05 15:52 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.zoom.us/incidents/gdbcf101njpy](https://status.zoom.us/incidents/gdbcf101njpy)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **resolved** 2026-08-05 15:52 UTC: This incident has been resolved and the affected services have been restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/zoom/incidents/gdbcf101njpy · Markdown: https://rewindex.com/company/zoom/incidents/gdbcf101njpy.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/gdbcf101njpy · Generated 2026-10-18T11:33:02.101Z