# Zoom: Service degradation affected Zoom AI Companion in US region

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-14 17:03 UTC · Resolved: 2026-10-14 17:19 UTC · Duration: 16 min
- Updates: 2 · Affected components: Zoom AI, Zoom Meetings - Zoom AI
- [Vendor status page: https://stspg.io/lj5xrctb9xrx](https://stspg.io/lj5xrctb9xrx)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-10-14 17:03 UTC: On 10/14/2026, Between 12:10 UTC to 12:34 UTC, users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.
- **resolved** 2026-10-14 17:19 UTC: This incident has been resolved and the affected services have been restored.


---
Canonical: https://rewindex.com/company/zoom/incidents/dtzdcfnh2j6w · Markdown: https://rewindex.com/company/zoom/incidents/dtzdcfnh2j6w.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/dtzdcfnh2j6w · Generated 2026-10-18T12:21:32.818Z