# Zoom: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region

> Zoom status incident “Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region” on 2026-10-28: impact minor (vendor’s label), 17 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/chd978s7g6p9
Last updated: 2026-10-29T07:53:48Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-28 14:31 UTC · Resolved: 2026-10-29 07:06 UTC · Duration: 17 h
- Updates: 5 · Affected components: Zoom Quality Management
- [Vendor status page: https://status.zoom.us/incidents/chd978s7g6p9](https://status.zoom.us/incidents/chd978s7g6p9)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **identified** 2026-10-28 14:31 UTC: We have successfully identified the root cause of the missing evaluations acknowledge button in Zoom Quality Management reports in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- **identified** 2026-10-28 20:33 UTC: Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made.
- **identified** 2026-10-29 02:58 UTC: Our team continues to work on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- **monitoring** 2026-10-29 03:19 UTC: The service degradation affecting missing evaluations acknowledge button in Zoom Quality Management reports in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- **resolved** 2026-10-29 07:06 UTC: This incident has been resolved and the affected services have been restored.

## Rewindex changes for this incident

- 2026-10-28 21:14 UTC: [Incident updated: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region](https://rewindex.com/change/r8eeb4b5d57bead.md)
- 2026-10-29 03:53 UTC: [Incident updated: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region](https://rewindex.com/change/r6923903078b8be.md)
- 2026-10-29 07:53 UTC: [Incident updated: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region](https://rewindex.com/change/r0d56239b0736d2.md)

## Cite this

Status incident (vendor impact label: minor) posted by Zoom, started 2026-10-28 14:31 UTC, resolved after 17 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/zoom/incidents/chd978s7g6p9
- Citation: Zoom, “Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region” (2026-10-28 14:31 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/chd978s7g6p9 (CC BY 4.0).
- Markdown link: `[Zoom: Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (2026-10-28)](https://rewindex.com/company/zoom/incidents/chd978s7g6p9)`


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Canonical: https://rewindex.com/company/zoom/incidents/chd978s7g6p9 · Markdown: https://rewindex.com/company/zoom/incidents/chd978s7g6p9.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/chd978s7g6p9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:38:32.688Z