# Zoom: Service Degradation Affecting File Uploads and Downloads in Zoom Chat

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-10 08:54 UTC · Resolved: 2026-10-10 09:10 UTC · Duration: 16 min
- Updates: 2 · Affected components: File Transfers: File, Video, Pictures, Voice, Zoom Chat - File Transfers: File, Video, Pictures, Voice
- [Vendor status page: https://stspg.io/0zzy0ctgl74w](https://stspg.io/0zzy0ctgl74w)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-10-10 08:54 UTC: On 10/10/2026, Between 06:12 UTC to 07:39 UTC, Users may have experienced issues with file upload and download functionality in Zoom chat This incident has been resolved and the affected services have been restored.
- **resolved** 2026-10-10 09:10 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/blhq9k8p1tl1 · Markdown: https://rewindex.com/company/zoom/incidents/blhq9k8p1tl1.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/blhq9k8p1tl1 · Generated 2026-10-18T12:33:46.156Z