# Zoom: Service Degradation Affecting Zoom Slides Generation in US Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-07 02:08 UTC · Resolved: 2026-10-07 04:47 UTC · Duration: 2.6 h
- Updates: 4 · Affected components: Zoom Slides
- [Vendor status page: https://stspg.io/7v4g7cgtddvk](https://stspg.io/7v4g7cgtddvk)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **investigating** 2026-10-07 02:08 UTC: We are currently investigating a service degradation affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- **identified** 2026-10-07 04:13 UTC: We have identified the issue affecting a subset of users who are experiencing difficulties with Zoom Slides Generation in US Region.  Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.  Thank you for your patience.
- **monitoring** 2026-10-07 04:31 UTC: The issue affecting a subset of users experiencing difficulties with Zoom Slides Generation in the US region has been successfully resolved. Our team will continue to monitor the situation closely and will keep you informed of any further developments.
- **resolved** 2026-10-07 04:47 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/9xdk3ntx37pr · Markdown: https://rewindex.com/company/zoom/incidents/9xdk3ntx37pr.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/9xdk3ntx37pr · Generated 2026-10-18T11:29:19.378Z