# Zoom: Service Degradation Affecting ZP SMS Australia Mobile Numbers

- Impact (vendor’s label): none
- Status: resolved · edited after publishing
- Started: 2026-10-19 00:14 UTC · Resolved: 2026-10-19 00:31 UTC · Duration: 16 min
- Updates: 2 · Affected components: SMS/MMS (Inbound/Outbound), Zoom Phone - AUSTRALIA - SMS/MMS (Inbound/Outbound)
- [Vendor status page: https://stspg.io/n75bxh1c6xdx](https://stspg.io/n75bxh1c6xdx)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-10-19 00:14 UTC: Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.
- **resolved** 2026-10-19 00:31 UTC: This incident has been resolved and the affected services have been restored.

## Rewindex changes for this incident

- 2026-10-19 00:33 UTC: [Incident updated: Service Degradation Affecting ZP SMS Australia Mobile Numbers](https://rewindex.com/change/r46e364102d07b1.md)


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Canonical: https://rewindex.com/company/zoom/incidents/97hk3qsyf1hv · Markdown: https://rewindex.com/company/zoom/incidents/97hk3qsyf1hv.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/97hk3qsyf1hv · Generated 2026-10-19T21:09:57.059Z