# Zoom: Service Degradation Affecting Zoom Node.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-01 00:11 UTC · Resolved: 2026-09-01 12:06 UTC · Duration: 12 h
- Updates: 7 · Affected components: Zoom Node
- [Vendor status page: https://stspg.io/kbxw5klcqnh3](https://stspg.io/kbxw5klcqnh3)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **investigating** 2026-09-01 00:11 UTC: We are currently investigating a service degradation affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- **identified** 2026-09-01 00:28 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-09-01 03:07 UTC: We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.  Thank you for your patience.
- **identified** 2026-09-01 05:12 UTC: We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.  Thank you for your patience.
- **identified** 2026-09-01 11:07 UTC: We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.  Thank you for your patience.
- **monitoring** 2026-09-01 11:56 UTC: The issue affecting Zoom Node, where some users may experience issues with upgrading and provisioning new nodes has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- **resolved** 2026-09-01 12:06 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/95y38y5w8b3g · Markdown: https://rewindex.com/company/zoom/incidents/95y38y5w8b3g.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/95y38y5w8b3g · Generated 2026-10-18T13:34:36.130Z