# Zoom: Service degradation affecting Zoom AI Companion in US region

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-12 11:09 UTC · Resolved: 2026-10-12 11:20 UTC · Duration: 11 min
- Updates: 2 · Affected components: Zoom AI, Zoom Meetings - Zoom AI
- [Vendor status page: https://stspg.io/qpwjwckn00wm](https://stspg.io/qpwjwckn00wm)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-10-12 11:09 UTC: On 10/12/2026, Between 09:11 UTC to 09:51 UTC, Users may have experienced issues with Zoom AI Companion in US region. This incident has been resolved and the affected services have been restored.
- **resolved** 2026-10-12 11:20 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/5bxhmvy9byj5 · Markdown: https://rewindex.com/company/zoom/incidents/5bxhmvy9byj5.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/5bxhmvy9byj5 · Generated 2026-10-18T11:44:21.265Z