# Zoom: Service Degradation Affecting Zoom Learning Webpage

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-21 14:43 UTC · Resolved: 2026-10-21 16:25 UTC · Duration: 1.7 h
- Updates: 4 · Affected components: Zoom Learning Center, Zoom Support - Zoom Learning Center
- [Vendor status page: https://stspg.io/qq5lbtd49j77](https://stspg.io/qq5lbtd49j77)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **investigating** 2026-10-21 14:43 UTC: We are currently investigating a service degradation affecting Zoom Learning Webpage. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- **identified** 2026-10-21 14:53 UTC: We have identified an issue with our external vendor where users are experiencing issues with Zoom Learning Webpage. We are actively working with our vendor partner to resolve this issue. We will share updates as soon as they become available.
- **monitoring** 2026-10-21 15:08 UTC: A service degradation affecting Zoom Learning Webpage has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- **resolved** 2026-10-21 16:25 UTC: This incident has been resolved and the affected service has been restored.

## Rewindex changes for this incident

- 2026-10-21 15:13 UTC: [Incident updated: Service Degradation Affecting Zoom Learning Webpage](https://rewindex.com/change/rde8aba488b8d4a.md)
- 2026-10-21 16:33 UTC: [Incident updated: Service Degradation Affecting Zoom Learning Webpage](https://rewindex.com/change/rb1790747f25df3.md)


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Canonical: https://rewindex.com/company/zoom/incidents/27cv8n1w352d · Markdown: https://rewindex.com/company/zoom/incidents/27cv8n1w352d.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/27cv8n1w352d · Generated 2026-10-22T00:32:53.525Z