# Zoom: Service Degradation Affected Sandbox Creation in ZoomMate

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-10-14 09:39 UTC · Resolved: 2026-10-14 09:44 UTC · Duration: 5 min
- Updates: 2 · Affected components: ZoomMate
- [Vendor status page: https://stspg.io/7j0d2jvn7hx6](https://stspg.io/7j0d2jvn7hx6)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-10-14 09:39 UTC: On 10/14/2026, Between 05:35 UTC to 06:16 UTC, the users may have experienced issue with creating sandbox in ZoomMate. This incident has been resolved and the affected services have been restored.
- **resolved** 2026-10-14 09:44 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/1f92zl019hrl · Markdown: https://rewindex.com/company/zoom/incidents/1f92zl019hrl.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/1f92zl019hrl · Generated 2026-10-18T12:41:11.137Z