# Zoom: Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region.

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-10 18:22 UTC · Resolved: 2026-09-10 18:38 UTC · Duration: 16 min
- Updates: 2 · Affected components: Zoom Meetings, Zoom Meetings - Zoom Meetings, Zoom Phone, Zoom Phone - NORTH AMERICA - Zoom Phone, Zoom AI, Zoom Meetings - Zoom AI
- [Vendor status page: https://stspg.io/j6b9zqzcrk5m](https://stspg.io/j6b9zqzcrk5m)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-09-10 18:22 UTC: On 09/08/2026, Between 17:57 UTC to 23:49 UTC, A subset of users may have experienced issues with Meeting Summary and Phone Call Summary. This incident has been resolved and the affected services have been restored.
- **resolved** 2026-09-10 18:38 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/zoom/incidents/16ybxfmc0k5c · Markdown: https://rewindex.com/company/zoom/incidents/16ybxfmc0k5c.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/16ybxfmc0k5c · Generated 2026-10-18T13:31:22.975Z