# Zoom in October 2026: incidents, uptime and changes

> Zoom in October 2026: 25 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported), 3 pricing/legal/trust page changes, 4 CVEs. From Rewindex’s archive of Zoom’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/zoom/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 25 (major/critical: 0) · Maintenance: 20
- By vendor impact label: minor 15, none 10
- Uptime (vendor-reported): 100% free of major/critical incidents, 83.68% free of any incident; outage time 0 min, incident time 5.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 3 · Deprecations: 0 · CVEs: 4
- Previous month: [September 2026](https://rewindex.com/company/zoom/2026/09.md) · Next: [November 2026](https://rewindex.com/company/zoom/2026/11.md) · [All months](https://rewindex.com/company/zoom/reports.md) · [Zoom](https://rewindex.com/company/zoom.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service Degradation Affecting Zoom for Google Workspace Add-On](https://rewindex.com/company/zoom/incidents/m97ll3p8294p.md) | minor | 2026-10-01 11:52 UTC | 2026-10-01 16:21 UTC | 4.5 h | resolved |
| [Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events](https://rewindex.com/company/zoom/incidents/jzmg28568r94.md) | none | 2026-10-01 16:08 UTC | 2026-10-01 17:53 UTC | 1.8 h | resolved |
| [Service degradation affecting Developer Documentation Website](https://rewindex.com/company/zoom/incidents/q8n9qzvl5p5x.md) | minor | 2026-10-03 16:49 UTC | 2026-10-03 18:43 UTC | 1.9 h | resolved |
| [Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region](https://rewindex.com/company/zoom/incidents/tqm0xyzlhqr5.md) | none | 2026-10-04 08:05 UTC | 2026-10-04 08:20 UTC | 15 min | resolved |
| [Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.](https://rewindex.com/company/zoom/incidents/jyxf96kz3q42.md) | minor | 2026-10-04 23:19 UTC | 2026-10-05 00:41 UTC | 1.4 h | resolved |
| [Service Degradation Affecting ZoomMate](https://rewindex.com/company/zoom/incidents/61pdlhyvzb1j.md) | minor | 2026-10-05 21:57 UTC | 2026-10-05 22:21 UTC | 25 min | resolved |
| [Service Degradation Affecting Zoom Slides Generation in US Region](https://rewindex.com/company/zoom/incidents/9xdk3ntx37pr.md) | minor | 2026-10-07 02:08 UTC | 2026-10-07 04:47 UTC | 2.6 h | resolved |
| [Service Degradation Affecting Zoom Calendar](https://rewindex.com/company/zoom/incidents/8htxnr17zkfz.md) | minor | 2026-10-07 02:41 UTC | 2026-10-07 03:58 UTC | 1.3 h | resolved |
| [Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center](https://rewindex.com/company/zoom/incidents/2v93lly7z5t6.md) | none | 2026-10-07 03:30 UTC | 2026-10-07 03:42 UTC | 12 min | resolved |
| [Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America](https://rewindex.com/company/zoom/incidents/q9j1vyvhkymw.md) | none | 2026-10-09 14:17 UTC | 2026-10-09 14:29 UTC | 12 min | resolved |
| [Service Degradation Affecting File Uploads and Downloads in Zoom Chat](https://rewindex.com/company/zoom/incidents/blhq9k8p1tl1.md) | none | 2026-10-10 08:54 UTC | 2026-10-10 09:10 UTC | 16 min | resolved |
| [Service Degradation Affecting Zoom Scheduler.](https://rewindex.com/company/zoom/incidents/w91tx12w9scz.md) | minor | 2026-10-11 22:29 UTC | 2026-10-12 00:42 UTC | 2.2 h | resolved |
| [Service degradation affecting Zoom AI Companion in US region](https://rewindex.com/company/zoom/incidents/5bxhmvy9byj5.md) | none | 2026-10-12 11:09 UTC | 2026-10-12 11:20 UTC | 11 min | resolved |
| [Service degradation affecting Zoom Meeting API in US region](https://rewindex.com/company/zoom/incidents/651n9kct43df.md) | none | 2026-10-13 09:32 UTC | 2026-10-13 16:22 UTC | 6.8 h | resolved |
| [Service Degradation Affecting Zoom Clips](https://rewindex.com/company/zoom/incidents/7j0c0s1k4cpv.md) | minor | 2026-10-14 02:03 UTC | 2026-10-14 19:58 UTC | 18 h | resolved |
| [Service Degradation Affected Sandbox Creation in ZoomMate](https://rewindex.com/company/zoom/incidents/1f92zl019hrl.md) | none | 2026-10-14 09:39 UTC | 2026-10-14 09:44 UTC | 5 min | resolved |
| [Service degradation affected Zoom AI Companion in US region](https://rewindex.com/company/zoom/incidents/dtzdcfnh2j6w.md) | none | 2026-10-14 17:03 UTC | 2026-10-14 17:19 UTC | 16 min | resolved |
| [Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion](https://rewindex.com/company/zoom/incidents/6kggw3z5ht7k.md) | minor | 2026-10-17 06:10 UTC | 2026-10-17 06:56 UTC | 46 min | resolved |
| [Service Degradation Affecting ZP SMS Australia Mobile Numbers](https://rewindex.com/company/zoom/incidents/97hk3qsyf1hv.md) | none | 2026-10-19 00:14 UTC | 2026-10-19 00:31 UTC | 16 min | resolved |
| [Service Degradation Affecting Zoom Website in UK region](https://rewindex.com/company/zoom/incidents/jbl3clyk91xs.md) | minor | 2026-10-19 13:32 UTC | 2026-10-19 23:31 UTC | 10.0 h | resolved |
| [Service Degradation Affecting Meeting Summaries Via Email.](https://rewindex.com/company/zoom/incidents/bk0hqxnhy3w8.md) | minor | 2026-10-19 23:27 UTC | 2026-10-20 01:18 UTC | 1.9 h | resolved |
| [Service Degradation Affecting Zoom Learning Webpage](https://rewindex.com/company/zoom/incidents/27cv8n1w352d.md) | minor | 2026-10-21 14:43 UTC | 2026-10-21 16:25 UTC | 1.7 h | resolved |
| [Service Degradation Affecting Zoom Meetings Services in the US.](https://rewindex.com/company/zoom/incidents/dl0gnrg0pz68.md) | minor | 2026-10-22 19:16 UTC | 2026-10-23 17:35 UTC | 22 h | resolved |
| [Service Degradation Affecting Multiple Zoom Services.](https://rewindex.com/company/zoom/incidents/gv1zrhmzdw9m.md) | minor | 2026-10-23 16:01 UTC | 2026-10-23 16:48 UTC | 46 min | resolved |
| [Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region](https://rewindex.com/company/zoom/incidents/chd978s7g6p9.md) | minor | 2026-10-28 14:31 UTC | 2026-10-29 07:06 UTC | 17 h | resolved |

## Pricing, legal and trust page changes

- 2026-10-21 08:44 UTC: [Terms (legal) page changed](https://rewindex.com/change/p4430.md) (Terms of service: Terms (legal) page)
- 2026-10-21 08:44 UTC: [Trust page changed](https://rewindex.com/change/p4429.md) (Trust / security: Trust page)
- 2026-10-21 08:44 UTC: [Privacy (legal) page changed](https://rewindex.com/change/p4381.md) (Privacy policy: Privacy (legal) page)

## CVEs published

- [CVE-2026-53418](https://rewindex.com/cve/CVE-2026-53418.md)  (CVSS 8.1), published 2026-10-13
- [CVE-2026-53420](https://rewindex.com/cve/CVE-2026-53420.md)  (CVSS 8.0), published 2026-10-13
- [CVE-2026-108184](https://rewindex.com/cve/CVE-2026-108184.md)  (CVSS 7.4), published 2026-10-13
- [CVE-2026-108185](https://rewindex.com/cve/CVE-2026-108185.md)  (CVSS 7.4), published 2026-10-13

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Zoom Phone maintenance - AMS5 Data Center: November 3, 2026](https://rewindex.com/company/zoom/incidents/rzyh3q1mjy28.md) | maintenance | 2026-10-02 00:57 UTC | not resolved | ongoing | in progress |
| [\[Scheduled\] Zoom Phone Maintenance - US East (IAD9 / IAD10) Data Center: October 2, 2026](https://rewindex.com/company/zoom/incidents/smxkjqcg1fv7.md) | maintenance | 2026-10-03 00:00 UTC | 2026-10-05 04:30 UTC | 2 d | resolved |
| [\[Scheduled\] Network Maintenance in SJC Datacenter: October 4, 2026](https://rewindex.com/company/zoom/incidents/6hhxh4kny8s4.md) | maintenance | 2026-10-05 05:00 UTC | 2026-10-05 09:00 UTC | 4.0 h | resolved |
| [Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026](https://rewindex.com/company/zoom/incidents/7c48nb5502q9.md) | maintenance | 2026-10-05 09:35 UTC | not resolved | ongoing | scheduled |
| [\[Scheduled\] Zoom Phone Maintenance - NRT3 Data Center: October 5, 2026](https://rewindex.com/company/zoom/incidents/3mrg6n0tn69g.md) | maintenance | 2026-10-05 16:00 UTC | 2026-10-07 06:30 UTC | 39 h | resolved |
| [Announcing IP Address Changes: November 6, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/sbpj2ncfcfhc.md) | maintenance | 2026-10-07 19:18 UTC | not resolved | ongoing | scheduled |
| [Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)](https://rewindex.com/company/zoom/incidents/kpydr3mnd191.md) | maintenance | 2026-10-08 00:15 UTC | not resolved | ongoing | scheduled |
| [Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/k58w17tzq96z.md) | maintenance | 2026-10-08 23:44 UTC | not resolved | ongoing | scheduled |
| [Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/ld4htx4mtmc2.md) | maintenance | 2026-10-09 17:27 UTC | not resolved | ongoing | scheduled |
| [Zoom Phone Update: October 18, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/mvt7yp1gh7fp.md) | maintenance | 2026-10-13 00:38 UTC | 2026-10-18 09:00 UTC | 5 d | completed |
| [Zoom Phone Update - Japan SIP Zones: October 18, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/kvb8mdv5zlzy.md) | maintenance | 2026-10-13 00:45 UTC | 2026-10-18 17:00 UTC | 6 d | completed |
| [Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/3lvcldqrmzvc.md) | maintenance | 2026-10-13 01:18 UTC | not resolved | ongoing | scheduled |
| [Zoom Push Notification Service Release: October, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/nlwgjdlq22kz.md) | maintenance | 2026-10-13 13:11 UTC | 2026-10-23 16:00 UTC | 10 d | completed |
| [Zoom Workforce Management Update: October 15, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/7fskm7gz2pyl.md) | maintenance | 2026-10-15 09:00 UTC | 2026-10-15 09:00 UTC | 0 min | completed |
| [Zoom Chat Backend Update: October, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/v5w5rpvqj35f.md) | maintenance | 2026-10-15 11:41 UTC | not resolved | ongoing | in progress |
| [Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/ymm174sxzcsm.md) | maintenance | 2026-10-16 18:15 UTC | not resolved | ongoing | scheduled |
| [Zoom Contact Center Update: October 17, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/yk67y3r3qncv.md) | maintenance | 2026-10-17 09:00 UTC | 2026-10-17 09:00 UTC | 0 min | completed |
| [Zoom Virtual Agent Update: October 17, 2026 (No Operational Impact)](https://rewindex.com/company/zoom/incidents/vv8dtsh3nxyx.md) | maintenance | 2026-10-17 09:01 UTC | 2026-10-17 09:01 UTC | 0 min | completed |
| [Zoom Phone Maintenance - SA01 - KSA1 Data Center: November 16, 2026](https://rewindex.com/company/zoom/incidents/5l69p57ndml8.md) | maintenance | 2026-10-19 09:49 UTC | not resolved | ongoing | scheduled |
| [Zoom Pardot Integration - Hotfix: October 26,2026](https://rewindex.com/company/zoom/incidents/6pj2z72n78n4.md) | maintenance | 2026-10-25 07:15 UTC | 2026-10-28 01:00 UTC | 3 d | completed |

## Cite this

Zoom posted 25 status incidents in October 2026 (0 major or critical); 0 price changes and 3 notable page changes observed.

- Canonical URL: https://rewindex.com/company/zoom/2026/10
- Citation: Zoom, “Zoom in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/2026/10 (CC BY 4.0).
- Markdown link: `[Zoom: Zoom in October 2026 (2026-10-01)](https://rewindex.com/company/zoom/2026/10)`


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Canonical: https://rewindex.com/company/zoom/2026/10 · Markdown: https://rewindex.com/company/zoom/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:19.230Z