# Zilliz: Private Link Connection Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-12-07 12:49 UTC · Resolved: 2023-12-07 08:30 UTC · Duration: -260 min
- Updates: 1
- [Vendor status page: https://stspg.io/kcq5vl9ws35s](https://stspg.io/kcq5vl9ws35s)
- [Company: Zilliz](https://rewindex.com/company/zilliz.md)

## Timeline of updates

- **resolved** 2023-12-07 08:30 UTC: The incident has been resolved. Due to an an incident, from 8:30 to 10:36 UTC some users were unable to connect to their clusters over private links. We estimate this affected around less than 5% of our users. Once we detected the problem, we were able to resolve it and our systems continued operating normally.

## Rewindex changes for this incident

- 2023-12-07 12:49 UTC: [Major incident: Private Link Connection Issues](https://rewindex.com/change/ice0fdc156b15d4.md)


---
Canonical: https://rewindex.com/company/zilliz/incidents/5ghbfgyqlkl4 · Markdown: https://rewindex.com/company/zilliz/incidents/5ghbfgyqlkl4.md · JSON: https://rewindex.com/api/v1/companies/zilliz/incidents/5ghbfgyqlkl4 · Generated 2026-10-19T21:10:00.783Z