# Zendesk: AI Agents are unresponsive

> Zendesk status incident “AI Agents are unresponsive” on 2026-11-03: impact critical (vendor’s label), 0 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zendesk/incidents/10525
Last updated: 2026-11-03T12:11:04Z

- Impact (vendor’s label): critical
- Status: investigating
- Started: 2026-11-03 10:39 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 0
- [Vendor status page: https://status.zendesk.com/incidents/10525](https://status.zendesk.com/incidents/10525)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)

## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2026-11-03 10:39 UTC: [Critical incident: AI Agents are unresponsive](https://rewindex.com/change/i36c73fadf06f73.md)


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Canonical: https://rewindex.com/company/zendesk/incidents/10525 · Markdown: https://rewindex.com/company/zendesk/incidents/10525.md · JSON: https://rewindex.com/api/v1/companies/zendesk/incidents/10525 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T12:11:04.270Z