# Zendesk: Some customers are encountering CF error messages accessing Zendesk Support

> Zendesk status incident “Some customers are encountering CF error messages accessing Zendesk Support” on 2026-10-29: impact critical (vendor’s label), 7.9 h, 0 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zendesk/incidents/10502
Last updated: 2026-10-29T08:51:02Z

- Impact (vendor’s label): critical
- Status: resolved · edited after publishing
- Started: 2026-10-29 00:10 UTC · Resolved: 2026-10-29 08:03 UTC · Duration: 7.9 h
- Updates: 0
- [Vendor status page: https://status.zendesk.com/incidents/10502](https://status.zendesk.com/incidents/10502)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)

## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2026-10-29 00:10 UTC: [Critical incident: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/i5427b3851d7749.md)
- 2026-10-29 01:13 UTC: [Incident silently edited: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/r52a54248a4902d.md)
- 2026-10-29 04:33 UTC: [Incident updated: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/r53b3883b5aeccf.md)
- 2026-10-29 08:03 UTC: [Incident updated: Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/change/ra2e4a3e0615a7b.md)


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Canonical: https://rewindex.com/company/zendesk/incidents/10502 · Markdown: https://rewindex.com/company/zendesk/incidents/10502.md · JSON: https://rewindex.com/api/v1/companies/zendesk/incidents/10502 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T08:51:02.826Z