# Zendesk in October 2026: incidents, uptime and changes

> Zendesk in October 2026: 5 incidents on its status page (4 major or critical), 95.30% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Zendesk’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/zendesk/2026/10
Last updated: 2026-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 1, major 3, minor 1
- Uptime (vendor-reported): 95.30% free of major/critical incidents, 94.09% free of any incident; outage time 10 h 30 min, incident time 13 h 12 min (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2026](https://rewindex.com/company/zendesk/2026/09.md) · Next: [November 2026](https://rewindex.com/company/zendesk/2026/11.md) · [All months](https://rewindex.com/company/zendesk/reports.md) · [Zendesk](https://rewindex.com/company/zendesk.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/company/zendesk/incidents/10502.md) | critical | 2026-10-29 00:10 UTC | 2026-10-29 08:03 UTC | 7.9 h | resolved |
| [Support Search errors pod 27](https://rewindex.com/company/zendesk/incidents/10467.md) | major | 2026-10-22 16:35 UTC | 2026-10-22 17:13 UTC | 38 min | resolved |
| [US-East degraded traffic](https://rewindex.com/company/zendesk/incidents/10473.md) | major | 2026-10-23 15:41 UTC | 2026-10-23 17:03 UTC | 1.4 h | resolved |
| [Multiple Products access issues in Pod26](https://rewindex.com/company/zendesk/incidents/10509.md) | major | 2026-10-29 17:45 UTC | 2026-10-29 18:23 UTC | 38 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Support Search errors pod 27](https://rewindex.com/company/zendesk/incidents/10467.md) | major | 2026-10-22 16:35 UTC | 2026-10-22 17:13 UTC | 38 min | resolved |
| [US-East degraded traffic](https://rewindex.com/company/zendesk/incidents/10473.md) | major | 2026-10-23 15:41 UTC | 2026-10-23 17:03 UTC | 1.4 h | resolved |
| [Some customers are encountering CF error messages accessing Zendesk Support](https://rewindex.com/company/zendesk/incidents/10502.md) | critical | 2026-10-29 00:10 UTC | 2026-10-29 08:03 UTC | 7.9 h | resolved |
| [Forethought Login Issues](https://rewindex.com/company/zendesk/incidents/10505.md) | minor | 2026-10-29 15:03 UTC | 2026-10-29 17:53 UTC | 2.8 h | resolved |
| [Multiple Products access issues in Pod26](https://rewindex.com/company/zendesk/incidents/10509.md) | major | 2026-10-29 17:45 UTC | 2026-10-29 18:23 UTC | 38 min | resolved |

## Cite this

Zendesk posted 5 status incidents in October 2026 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/zendesk/2026/10
- Citation: Zendesk, “Zendesk in October 2026” (2026-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/zendesk/2026/10 (CC BY 4.0).
- Markdown link: `[Zendesk: Zendesk in October 2026 (2026-10-01)](https://rewindex.com/company/zendesk/2026/10)`


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Canonical: https://rewindex.com/company/zendesk/2026/10 · Markdown: https://rewindex.com/company/zendesk/2026/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:07.208Z