# Zapier: Redis cache maintenance: redis-production and trigger-subscriptions

> Zapier maintenance “Redis cache maintenance: redis-production and trigger-subscriptions” on 2026-10-24: impact maintenance (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG
Last updated: 2026-10-24T17:33:04Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: maintenance complete · edited after publishing
- Started: 2026-10-24 13:00 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: Polling Triggers, Polling Triggers, Polling Triggers, Polling Triggers
- [Vendor status page: https://status.zapier.com/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG](https://status.zapier.com/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG)
- [Company: Zapier](https://rewindex.com/company/zapier.md)

## Timeline of updates

- **maintenance scheduled** 2026-10-24 14:38 UTC: Zaps that use polling triggers are temporarily delayed while we perform scheduled infrastructure maintenance. We have paused polling during the upgrade; this pause is expected to last approximately 30 minutes. Our team is carrying out the upgrade and checking service health before resuming polling.
- **maintenance in progress** 2026-10-24 14:43 UTC: Scheduled infrastructure maintenance is in progress. Polling is temporarily paused during the upgrade, delaying Zaps that use polling triggers. We are carrying out the upgrade and will check service health before resuming polling.
- **maintenance in progress** 2026-10-24 14:58 UTC: We are extending the polling pause by an additional 30 minutes as scheduled maintenance continues. Zaps that use polling triggers will continue to experience delays during this extension. We apologize for the continued disruption.
- **maintenance in progress** 2026-10-24 15:50 UTC: We are gradually re-enabling polling so Zaps that use polling triggers can begin catching up while maintenance continues. Polling is currently running at reduced capacity, so delays will continue during this process. We are monitoring performance as we restore polling.
- **maintenance complete** 2026-10-24 17:25 UTC: Maintenance is complete, and polling has been fully re-enabled. Zaps that use polling triggers are running at normal capacity again. We are continuing to monitor service health and replaying potentially affected tasks. We apologize for the extended delays and thank you for your patience.

## Rewindex changes for this incident

- 2026-10-24 14:53 UTC: [Incident updated: Redis cache maintenance: redis-production and trigger-subscriptions](https://rewindex.com/change/r7c02bd3cd3f072.md)
- 2026-10-24 15:03 UTC: [Incident updated: Redis cache maintenance: redis-production and trigger-subscriptions](https://rewindex.com/change/r1640748c915dd2.md)
- 2026-10-24 15:53 UTC: [Incident updated: Redis cache maintenance: redis-production and trigger-subscriptions](https://rewindex.com/change/r3fdc2a5a489ff6.md)
- 2026-10-24 17:33 UTC: [Incident updated: Redis cache maintenance: redis-production and trigger-subscriptions](https://rewindex.com/change/raa3282f95440ef.md)

## Cite this

Maintenance posted by Zapier, started 2026-10-24 13:00 UTC, not resolved, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG
- Citation: Zapier, “Redis cache maintenance: redis-production and trigger-subscriptions” (2026-10-24 13:00 UTC). Archived by Rewindex: https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG (CC BY 4.0).
- Markdown link: `[Zapier: Redis cache maintenance: redis-production and trigger-subscriptions (2026-10-24)](https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG)`


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Canonical: https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG · Markdown: https://rewindex.com/company/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG.md · JSON: https://rewindex.com/api/v1/companies/zapier/incidents/01M5Q5JNDA7JY3D62FCA8N8HCG · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:21.456Z