# Xero: Some users will experience slowness or errors when accessing or using Xero, and Xero Practice Manager

> Xero status incident “Some users will experience slowness or errors when accessing or using Xero, and Xero Practice Manager” on 2018-05-04: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/zy97gkvzqsp5
Last updated: 2018-05-04T06:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-05-04 04:12 UTC · Resolved: 2018-05-04 06:15 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/zy97gkvzqsp5](https://status.xero.com/incidents/zy97gkvzqsp5)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2018-05-04 06:15 UTC: Our Product Team have resolved the issue that was preventing users from accessing, and navigating around Xero, and Xero Practice Manager. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2018-05-04 04:12 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/zy97gkvzqsp5
- Citation: Xero, “Some users will experience slowness or errors when accessing or using Xero, and Xero Practice Manager” (2018-05-04 04:12 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/zy97gkvzqsp5 (CC BY 4.0).
- Markdown link: `[Xero: Some users will experience slowness or errors when accessing or using Xero, and Xero Practice Manager (2018-05-04)](https://rewindex.com/company/xero/incidents/zy97gkvzqsp5)`


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Canonical: https://rewindex.com/company/xero/incidents/zy97gkvzqsp5 · Markdown: https://rewindex.com/company/xero/incidents/zy97gkvzqsp5.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/zy97gkvzqsp5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:05:54.927Z