# Xero: Users getting an error when accessing MTD VAT Returns.

> Xero status incident “Users getting an error when accessing MTD VAT Returns.” on 2021-03-16: impact minor (vendor’s label), 30 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj
Last updated: 2021-03-17T17:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-16 11:00 UTC · Resolved: 2021-03-17 17:07 UTC · Duration: 30 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/zw0dqnz9p7zj](https://status.xero.com/incidents/zw0dqnz9p7zj)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2021-03-17 17:07 UTC: HMRC have resolved the MTD VAT Return connection issue. Please refer to HMRC’s status page for details: https://api-platform-status.production.tax.service.gov.uk/

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2021-03-16 11:00 UTC, resolved after 30 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj
- Citation: Xero, “Users getting an error when accessing MTD VAT Returns.” (2021-03-16 11:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj (CC BY 4.0).
- Markdown link: `[Xero: Users getting an error when accessing MTD VAT Returns. (2021-03-16)](https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj)`


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Canonical: https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj · Markdown: https://rewindex.com/company/xero/incidents/zw0dqnz9p7zj.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/zw0dqnz9p7zj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:42:55.493Z