# Xero: Some users are unable to access tax reports and are receiving errors when creating a new organisation.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-24 20:08 UTC · Resolved: 2019-07-24 21:22 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/zcfdt39z15wv](https://status.xero.com/incidents/zcfdt39z15wv)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2019-07-24 21:22 UTC: Our Product Team have resolved the issues with accessing tax reports and preventing users from starting a new organisation. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/xero/incidents/zcfdt39z15wv · Markdown: https://rewindex.com/company/xero/incidents/zcfdt39z15wv.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/zcfdt39z15wv · Generated 2026-10-18T09:55:38.688Z