# Xero: Users are unable to access Xero HQ

> Xero status incident “Users are unable to access Xero HQ” on 2020-10-29: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q
Last updated: 2020-10-30T00:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-10-29 23:19 UTC · Resolved: 2020-10-30 00:24 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/z8xfwjdj5h0q](https://status.xero.com/incidents/z8xfwjdj5h0q)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2020-10-30 00:24 UTC: Our Product Team have resolved the issue that was preventing users from accessing Xero HQ. Please let us know if you still have any issues with this, and we’ll investigate further.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2020-10-29 23:19 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q
- Citation: Xero, “Users are unable to access Xero HQ” (2020-10-29 23:19 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q (CC BY 4.0).
- Markdown link: `[Xero: Users are unable to access Xero HQ (2020-10-29)](https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q)`


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Canonical: https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q · Markdown: https://rewindex.com/company/xero/incidents/z8xfwjdj5h0q.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/z8xfwjdj5h0q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:23:33.614Z