# Xero: AU- Customers may be experiencing an issue receiving information from ATO

> Xero status incident “AU- Customers may be experiencing an issue receiving information from ATO” on 2024-10-29: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt
Last updated: 2024-10-29T23:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-29 22:27 UTC · Resolved: 2024-10-29 23:27 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/z3n4fh1dgwgt](https://status.xero.com/incidents/z3n4fh1dgwgt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-10-29 23:27 UTC: The issue affecting Australian based customers trying to receive prefills or make filings in Xero STP, BAS or Xero Tax to or from ATO has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2024-10-29 22:27 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt
- Citation: Xero, “AU- Customers may be experiencing an issue receiving information from ATO” (2024-10-29 22:27 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt (CC BY 4.0).
- Markdown link: `[Xero: AU- Customers may be experiencing an issue receiving information from ATO (2024-10-29)](https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt)`


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Canonical: https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt · Markdown: https://rewindex.com/company/xero/incidents/z3n4fh1dgwgt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/z3n4fh1dgwgt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:45:04.464Z