# Xero: Customers experiencing issues accessing Xero, and general slowness across the platform

> Xero status incident “Customers experiencing issues accessing Xero, and general slowness across the platform” on 2022-12-20: impact minor (vendor’s label), 11 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt
Last updated: 2022-12-21T09:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-20 22:30 UTC · Resolved: 2022-12-21 09:58 UTC · Duration: 11 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/z2rfx0t2c8mt](https://status.xero.com/incidents/z2rfx0t2c8mt)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2022-12-21 09:58 UTC: Our team has resolved the issue causing general slowness across the Xero platform and impacting customers from receiving emails from Xero, including emails relating to multifactor authentication. We apologise for any inconvenience this has caused. Please note that there may be a delay in emails sending as the system catches up.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2022-12-20 22:30 UTC, resolved after 11 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt
- Citation: Xero, “Customers experiencing issues accessing Xero, and general slowness across the platform” (2022-12-20 22:30 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt (CC BY 4.0).
- Markdown link: `[Xero: Customers experiencing issues accessing Xero, and general slowness across the platform (2022-12-20)](https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt)`


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Canonical: https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt · Markdown: https://rewindex.com/company/xero/incidents/z2rfx0t2c8mt.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/z2rfx0t2c8mt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:38:15.795Z