# Xero: AU: Xero Tax - Status not updating once document is signed

> Xero status incident “AU: Xero Tax - Status not updating once document is signed” on 2023-10-05: impact minor (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/z2ncxk5lqpww
Last updated: 2023-10-05T04:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-05 00:48 UTC · Resolved: 2023-10-05 04:15 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/z2ncxk5lqpww](https://status.xero.com/incidents/z2ncxk5lqpww)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2023-10-05 04:15 UTC: Our team has resolved the issue impacting Australian where the return status and history are not updated once the client signs the return.. We apologise for any inconvenience this has caused. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-10-05 00:48 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/z2ncxk5lqpww
- Citation: Xero, “AU: Xero Tax - Status not updating once document is signed” (2023-10-05 00:48 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/z2ncxk5lqpww (CC BY 4.0).
- Markdown link: `[Xero: AU: Xero Tax - Status not updating once document is signed (2023-10-05)](https://rewindex.com/company/xero/incidents/z2ncxk5lqpww)`


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Canonical: https://rewindex.com/company/xero/incidents/z2ncxk5lqpww · Markdown: https://rewindex.com/company/xero/incidents/z2ncxk5lqpww.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/z2ncxk5lqpww · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:43.005Z