# Xero: Global: Files - Customers receiving errors when uploading/downloading files

> Xero status incident “Global: Files - Customers receiving errors when uploading/downloading files” on 2024-02-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/yq6pmb98h0pn
Last updated: 2024-02-27T19:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-02-27 19:49 UTC · Resolved: 2024-02-27 19:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/yq6pmb98h0pn](https://status.xero.com/incidents/yq6pmb98h0pn)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2024-02-27 19:49 UTC: Our team has resolved the issue causing customers to receive error messages when trying to upload or download Files in Xero. This was caused by a technical issue with one of our servers. We apologise for any inconvenience this has caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2024-02-27 19:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/yq6pmb98h0pn
- Citation: Xero, “Global: Files - Customers receiving errors when uploading/downloading files” (2024-02-27 19:49 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/yq6pmb98h0pn (CC BY 4.0).
- Markdown link: `[Xero: Global: Files - Customers receiving errors when uploading/downloading files (2024-02-27)](https://rewindex.com/company/xero/incidents/yq6pmb98h0pn)`


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Canonical: https://rewindex.com/company/xero/incidents/yq6pmb98h0pn · Markdown: https://rewindex.com/company/xero/incidents/yq6pmb98h0pn.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/yq6pmb98h0pn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:30.042Z